Great River Brewery — Restaurant in Davenport

Edit to original review of two stars:

After seeing my review, and confirming with staff what happened, Scott (owner) IMMEDIATELY called me and was as apologetic as someone could be. He took all responsibility. He offered to make it up to us the following day. We couldn’t make that happen. He left an open invitation to make it up to us. We scheduled but had to cancel because of my daughter getting Covid. Again, he reiterated his intention to make it up to us.

I’ll be honest, Scott went further than most anyone ever would have. He kept texting and kept in communication. When we had to cancel on him he kept in communication regarding my daughter’s health. He clearly means to do right and cares. Accidents happen. Nobody’s perfect. We have since and will continue to frequent Great River. It’s a great little spot.

Original review:

I want to recommend this place but it’s hard.

Great location and the staff is always nice.

That said, we reserved the back room for an early (5:15) dinner for a group of 21 after a movie across the street. They had a five day notice for this party. We called our order in the morning of (pizza and pretzels) to try to make prep easier for them. We requested that the food for the kids come out first as it was my daughter’s birthday.

When we arrived, there was a single cheese pizza and pretzel sitting in the window which sat there until I asked if it was ours to take back. It was cold. It was about 20 minutes before we saw more food come out. After an hour, 40 percent of our order still had not been made so we just had them stop making food and made do with what we had. The little ones needed to get back home.

There were a couple of times when there were long gaps in getting food out so I checked on it only to be told other orders were being made while ours was put on hold.

I understand it was a Sunday and staffing was light. There was one person in the kitchen and one bartender. The place was not slammed. I think aside from our group the most people we saw there were 8 additional people.

To make matters worse, some of the food came out well over cooked.

In fairness, we have reserved the back room for gatherings with more success in the past. The food that came out hot and not overdone was good, as always.

It sucks to say but I’m just not sure I’d gamble with this one again, at least for a group...

The master brewer has been there from the beginning - and it shows in their delicious beers. Consistent but also innovative.

Great location. Right next to the bike path and river, as well as in downtown Davenport so there are lots of things to do before/after visiting GRB!

They are philanthropic and support their local community.

And the bartenders are awesome.

Pro tips: the best day for specials are on Mondays (half price growlers, don't forget to bring your empty one! and $1 off pints!) and anytime the drawspan bridge is open it's $2 off pints! If you can make it there for a tapping party, do it! They usually have one free keg and a fun party! They sometimes have food (small pizzas, pretzels, chips) but you can also...

Came from California to vacation with Family, we were deciding on where to go out to eat and have a good family time. I start looking a instagram reels on places to eat in the area and 1 business really really caught my attention! Whomever runs this socially media is doing a very very good Job!

Walked in there placed my ordered and was greeted right away by this nice gentleman Tyler, he made us feel VIP!

After placing our order, and having it brought to us we realized that this is the best place in town I really wanted to meet the person in charge of this cooking after finally meeting Hector I thanked him for making my dinner time yummy with me and my Kin! Thank you guys keep...