Stardust is the second venue we looked at. The moment we saw it, we fell in love. When we met with Mary, we could tell she was stern, but passionate about her clients and what she did. We had several meetings before the wedding, mostly talking about our other vendors, our bar menu, and the layout of the tables. When the wedding got closer, Mary became harder to work with. We were still working out our final plans with our designer. Every time we wanted to change something, Mary came up with a reason why it wouldn’t work. It is her venue, so we wanted to be respectful. The day before rehearsal, I called Mary to give her some final updates. Everything was going smoothly. Then, we arrived at Stardust for the rehearsal. I realized that I forgot to tell Mary we had changed the color of the linens from ivory to black (which she had both on hand). I apologized profusely and admitted that it was my fault and told her we would pay for everything. She told me it was my fault and she was disappointed since we had talked the night before. She made me feel terrible to the point where I ran out crying. My mom and aunt figured it out and Mary did end up changing them. Then, there was the issue of our ceremony backdrop. I wanted to put black tulle on a branch they had ready in the ceremony area. We wanted to get it ready the night before, but Mary refused to let us do it ourselves. Needless to say, it looked terrible. Which brings us to the day of the ceremony. The first problem was that my cake designer couldn’t get into the building. Then, my florist showed up and Mary told them to leave until 3, with the ceremony starting at 3:30. I literally didn’t get my bouquet until I was walking upstairs. Then, about 30 minutes before we were packing up and leaving, my husband went to the bar to take care of the last minute bills. The amount they wanted us to pay was 3 times more than we were originally told. My husband was obviously very distraught. Instead of taking his ID and having us come back the next day, Mary’s daughter and the bartenders stood there and argued with him. They made my husband cry. He was so scared he messed the wedding up. The worst part? Mary wasn’t even there to explain things to us. My mom and aunt ended up having us leave and taking over. At least 3 of my vendors told me they would never work with Mary again. If anyone asked me about it, I would tell them to...
   Read moreFirst I would like to mention this building is beautiful (though please note upstairs is not handicapped accessible) and the staff is wonderful. The main issue comes from the owner, Mary. Mary seemed to not take our party seriously at all. I was the maid of honour, and my bride and groom, were young, 23 years old. In the wedding industry we have come across a lot of people who didn't take the couple seriously, it has never affected their professionalism or the service they provided. This was not the case with Mary. She continously disregarded our requests, and we had to go around fixing her mistakes day of. I'll provide two examples below. The tables- We had a seating chart and table layout that was approved by Mary, the layout was even drawn by Mary. Yet when we arrived at the venue in the morning there were not enough tables set out and it took an arm and a leg to convince Mary to set out just one more. The drinks- We had told Mary on multiple occasions that we were hosting soda. It was even written into the contract and confirmed upon payment. Yet she was charging our guests for soda. We then reminded her we were hosting soda, and we had to go around and tell all of the bartenders ourselves. There were many more things but this is already very long. All in all, Mary was not very friendly to us or our guests and honestly was very difficult to work with. Again this venue is very beautiful and her staff is great, it's just very unfortunate how she treated us and how difficult and stressful she made the wedding day and the planning in general. Thank you for reading this all the way through, the wedding was still fun and beautiful, we just wish Mary was easier...
   Read moreStardust was the 1st venue I saw online that I was absolutely in love with only by looking at photos. I called the event center to speak to the owner Mary. Mary asked me a series of questions that I personally didn’t have a answer to, as she was the 1st place I have ever called regarding my reception. I was only calling just to make an appointment to come look at her Establishment. She seemed to have gotten frustrated that I was unsure/didn’t have the answer to many of her questions. To where she followed up with “do you even know what you want for your reception?!” I still made an appointment with Mary thinking maybe I’m just being sensitive or maybe she’s just having a bad day. Drove over a n hour to look at the stardust to be greeted by… well no one. Called Mary twice leaving a voicemail saying I’ll be waiting in town to see the event center for 30 mins. Still no call an hour later. Called again to get her voicemail. If this is how someone conducts their business and basically no call no shows - why would anyone want to go there? It then led me to Facebook to look at reviews. She turned her reviews off on Facebook probably for good reason. Went to google and was shocked by peoples experiences. It obviously was God sent that she stood us up. Mary and her business is ABSOLUTELY NOT someone I would want to give my hard earned money to. Best of luck to you Mary & others that choose to go...
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