T4 Davis — Restaurant in Davis

I ordered the specialty drink of Panda Milk Tea and it cost $6.10 (with tax). The pros of T4: a variety of options, especially when it comes to customizing the drinks. I was pleasantly surprised that opting for less ice did not cost extra. Nice interior decorations and choice of indoor or outdoor seating. Now, the cons: unfortunately, when preparing my drink, staff seemed to place the cup with too much force into the machine that attaches the lid. As a result, the tea splashed out and the machine stopped working. I watched staff pick plastic bits off from around the rim of the cup while the exterior of this offending cup was covered with sticky tea. I assumed that the drink might be remade at this point or transferred to a different cup but, instead, staff scooped ice into the same cup to make up for the tea spilled and announced the order was ready. As can be seen in my photo (without the straw), some tea still dripped down the sides of the cup. I see this as an unfortunate accident and I, in no way, consider the staff as being at fault for the machine malfunction. However, I was a bit taken back by their reaction when I asked what I think is a fair question of whether my drink was the one that was dropped. Though they did ask whether I wanted the drink to be remade, they were rather defensive and said that it didn't really "drop," pointedly asking me if there was an issue. I understand this was a difficult situation with the machine breaking down but I would rather not be put in a position where I am treated as unreasonable for asking about what I noticed. I'm afraid my experience was rather soured by this incident and I will go to a different place for bubble tea, especially considering the high price here for a merely...

The basil popcorn chicken is good, but it was not cooked all the way. I have been here a few times and the service and quality goes down every time. My friends love their Boba and I do not understand why as there are better boba shops around town and with better customer service too. There is never anyone to take your order so you have to use the kiosk. The employees stare at you like you are an attraction and when you make request for anything they are very rude. The insult to the injury is the begging of tips. There is a tip jar with a sign asking for tips and the tablet is set to charge you a tip unless you make it custom then add $0. I have no problem with tipping except the quality of the food is subpar and the customer service is awful. The last thing that is new is the dirtiness of the building. The restaurant’s dining space is not clean, the door to the place gets stuck, and there is a broken stone on the walkway to the business that is a tripping hazard. Someone is going to twist their ankle. If you are new to town, skip this place and try your luck at any other boba place in town. There are a...

Order a simple chocolate milk for $9 (including my tip) The girl couldn’t even mixed everything right (If I want to ingest coco dust I would just order that). Terribly rude attitude and work ethic as if she doesn’t have to work. The owner is not there so you can’t expect them to treat everything with slight consideration and decency.

Gave them back the drink, no need for haggling or refund, i would simply never come back nor recommend.

Unless your expectation is mediocre, and you like to be treated like you are desperately asking her for a favor. There are plenty of chain boba place that know how to be a decent human being. Even a child’s lemon stand would treat you much better than the...