This place is simply delicious! The calzones are a must! And be sure to buy more sauce, you will definitely want it, it is scrumptious to say the least! Large portions for the price and always fresh and hot!
As for the recent 1 star review from the lady that was complaining she paid for someone else's order, she did and it was my order and completely her fault. As I was about to pay for my order, she walked up demanding 2 cups of ranch dressing from the chef and when told it would cost two dollars she immediately scanned her phone to pay when my order was the one waiting to be processed. Had she have waited her turn respectfully, she wouldn't have encountered her issue. When told the establishment was not sure how to refund as it has never happened before, I told the lady to call the bank and have them decline the transaction. Not once did myself or any other person laugh at her or her friend. They were quite tipsy and caused a scene even calling their mother to yell at the owners and I had to tell the mother it was completely their fault. Mistakes happen and I hope you get it resolved, however leaving a bad review for such a hardworking well established restaurant over your own mistake is just degrading not only to the owners but to your own moral. Shame on you!
Mr Puzza Plus, keep up the great work and I will keep coming for my calzones with...
Read moreIf it were possible to give a 0, I would! I placed an order on line for delivery to our hotel room. The website was clear and easy to read, once the toppings are selected you selected how you wanted it on the pizza. My children are super picky and do not all eat the same toppings so the pizzas were very specific, as to what and where the toppings went. When the order was delivered, they were not even close to how they were ordered so I immediately called the store to speak to someone. The man that answered, argued with me for 10 minutes that I ordered the pizzas that way and once proof was shown that I did not and that the two liter of soda that was with my meal wasnt even correct, he blamed the DOOR DASH DRIVER!!! He asked what I wanted him to do, I told him he could send another order out with the correct order and I'd send this back or refund my money as my children won't eat it. He told me to call the door dash driver and see if he'd come get it and he'd send one back with him!!! I did try a piece because 30.00 is a lot to trash, edible but nothing special and lacking in flavor! Beware if you plan to put your order in online and have...
Read moreDo not order here. I place an order for delivery on their website. Was told at checkout and in email that it would be 45 minutes. I called when it had been almost an hour. I was told 10 minutes. They closed in 5. I called back 20 minutes later and was told it was picked up by the driver and should be just 1 more minute. It's still not here 30 minutes later, at 245. The guy I talked to was rude and had a terrible attitude. I doubt the food is coming and Ineed to go to bed, so I can't say how it was and if it shows up its going to be cold. I'll never try this place again. Absolutely awful experience.
Update: they called at 4am to try and deliver. It was not delivered. They said they delivered it when I called in the morning to talk to billing. Not possible as the house is gated and has security cameras. They still faught me. After a lot of back and forth calls that day (and threatened to call my lawyer and bank) I decided to call my bank and start a dispute. They did end up refunding my order after that. If you have similar issues with them or other merchants please reach out to your bank, you have rights...
Read more