Starbucks — Restaurant in Delray Beach

I was there this morning 5/25/17 at around 6:00 am. I ordered my usual Venti white mocca on soy with whip. When I got to the window this young blonde girl never acknowledge just walked away. I saw my order was ready and she disappeared and the other people another young blonde and some young guys they all just talked and talked knowing there's few customers on the drive thru waiting for their order. Finally after waiting for a while the blonde girl who's taking the order never came back and my coffee has been sitting next to the register for a while I just drove off without getting my order. So frustrating your customer service is getting worst. I miss when Heide was there I come in every morning to get the usual. I did not even had to tell her what I want she already knew what i want and it's ready when I get to the window. I have to be at work and my time is precious and those young employees have no sense of urgency, none whatsoever. They don't care about customer service at all. Managers need to educate these young generation how important customer service really is. I went to Dunkin Donuts got my coffee for less than 5 minutes. From now on I will be going to Dunkin Donuts better service, quick and...

Why do you let people who don’t order anything occupy your tables and speak loudly for hours? It’s beyond me. The same arab speaking guys and some others. Does this starbucks give homeless people food? I’m so perplexed.

After getting my drink and the inside tables being full, I noticed 1 non ordering person hogging a table inside. As per usual. So I went out. All the outside tables were full in addition to another non ordering person hogging a large table speaking arabic loudly (light skin orange-ish hair). I pulled up a chair on the side with my headphones to sip my coffee, and 5 minutes later he aggressively taps me on the back commanding me to use the table because he’s going. Are you serving customers or are you a charity? Why do you let these people act like they own the place? I can decide where to sit independently. Because of this weird charity this starbucks acts like, you’re blocking 6 seating areas in total for 2 non paying customers because they take up the extra seating space, what’s the logic?

The coffee is so good and I don’t mind the women that do this but the men really act like they own the place and don’t...

I am liking the pivot Starbucks has made to be more welcoming of customers and signalling they want them to hang around and linger at there locations, just like Starbucks of old. Service at this location was good and it was cheerful! Sorely lacking these days. Also, new policy at Starbucks gets you free refills which they give you in a ceramic mug, nice touch. I love there breakfast sandwiches, have not ever had a bad one, they are very consistent. I also like there unsweetened raspberry soda, it is worth the splurge, it actually tastes like freshly crushed berries. Now, if they only would not set the air-conditioning to Mr. freeze levels! EDIT: I see starbucks "owner" has replied, but not sure why? All the Starbucks are set to a cool temperature, and staff at the locations say they cannot change the temp, so not sure what responding to the link will get me. BTW, the link only sends me to the Starbucks web page. I thought my review showed Starbucks in a good light? Not everything can be a 5 start review (quite a problem in ratings, 5 stars should be a rarity, not the norm). Let me know where I hurt...