Panda Express — Restaurant in Denison

It was an ordinary afternoon when we decided to grab lunch at Panda Express. The aroma of orange chicken and freshly steamed rice drifted through the air as we walked in, my kids eagerly chatting about their favorite dishes.

As we approached the counter, a friendly lady with a warm smile greeted us. Before I could say a word, she looked directly at my child and cheerfully said, "Hi there, [Kid's Name]! Ready for your favorite orange chicken today?" My child’s eyes lit up with surprise and delight, "How do you know my name?"

(My child is 4 months old) very advanced (identifys as she/it)

The lady chuckled softly and replied, "Oh, I remember you from the last time you visited. You left such a joyful impression, it was hard to forget!"

This simple interaction transformed our quick lunch into an unforgettable experience. It wasn't just the delicious food that made the day special, but the genuine connection and warmth from someone who took the time to remember us. It’s not every day that a fast-food visit feels like a reunion with old friends.

We left Panda Express that day with full hearts and even fuller stomachs, grateful for the unexpected sprinkle of kindness...

Frequently inconsistent. Went one night at 8pm (listed hours say they close at 9). Ordered orange chicken for me and other items for family in the drive thru, paid at the window and the girl asked me to pull around and they would bring my order. After waiting outside for over 20 minutes, the same girl finally came outside and asked if I needed something. I replied yes, my order. She asked what I had and I told her. Said it would be 15 minutes for orange chicken, so I said that’s fine. At this point, I just wanted my food. As soon as she walked back inside, a male employee walked out to inform me he had already broken down the grill, do I really want orange chicken? Appalled I said yes, because at this point it’s only 8:30 and my original order was placed at 8. It’s not my fault they decided to break down things early. Not like I went at 8:55 or even 8:45 I would be understanding. But them breaking down a whole hour early is not my fault. The whole ordeal took over 45 minutes and even after asking, I was told I could not be given a discount or anything at all for my troubles. All in all, it’s worth the drive to Sherman panda not to deal with a bunch...

Was greeted with “ our kitchen is closed so we only have a few things available” no hi no welcome to Panda Express. we got there a little before 9:30 and they close at 10 and I get wanting to leave early but the bad service I don’t get. The girls were snickering and laughing and you could just tell they didn’t want us to be there and I ordered 2 cokes with my meal and she repeated the order back with 2 cokes and when we asked her she was really rude about it and asked for the receipt and was talking to us like we were 4 year olds (the blonde one) the dark headed girl was just laughing about it. I understand asking for a receipt but she was being very adversarial about it. Ended up slamming the window in our face. It’s literally 2025, be nice to people! And if you can’t do your job or aren’t happy with your job, find another one! Your night crew could really use a great manager or someone that cares about late night focus. Some people get off work late. And this just happened to be the place we decided to get food, next time I won’t bother though. Just a let...