Subway — Restaurant in Denison

When I fish late (often), I stop here to eat afterwards. This store is a mess every time - never any product, staff needs to be put through CUSTOMER SERVICE certification courses. Management can seriously put their people through that for pretty cheap - one day courses or whatever.

Example - the last two times, I ordered double meat and I didn’t even receive double meat because they didn’t have enough but I was charged for double meat. Not cool!!

Just left there and again reminded of how irritating it can be at 10:30 pm there/here. I get it, it may be hard to find good employees - but they are investing their time in your store, invest in them and put them through customer service courses. Seriously.

The customer service and personalities are never very great in this store. But most Subways are like that - Lots of backstabbing amongst employees (un neccessary and easy fix): Hire someone dedicated to refill products and have them ONLY do that. That way people arent bossing people around (causing hostility).

Better thinking fixes everything. Thatd help! If I owned a SUBWAY®, which I may soon, that is exactly what I would do. The store definitely needs that. Its only minimum wage :). Sandwich artists should not be refilling things - refillers are the ones that should. And refillers could clean too.

I dont understand why this is so hard for franchisees to figure out. $7 per hour, really? If they sit around during downtime - who cares - cheap labor for great service = happy customers... Im sure there are plenty of things to clean and refill. Again, downtime is not a bad thing - maybe have an E-learning terminal or door greeting! better thinking

There was a younger blonde girl about to go to college, she was pretty awesome, Havent seen her in a few weeks, but other than...

5 people working when we walked in, that we could see. 4 directly behind the counter. 1 was filling an order. It was about 5:45 pm on a Friday. We were the only people in line and only one other couple in the restaurant besides a table of young kids. One young man acknowledged us when we walked in, and about 5 minutes later, another woman working came up and told us she was sorry but was almost off shift. We stood at the counter for a few more minutes as the young man who had initially spoken to us stayed at the register and chatted with another employee who was filling cups.

5 total employees and not one even offered to serve us. They all just kept looking at us like we were aliens or something. Stood there a few more minutes, then walked out and went down the road to...

I paid three times online three different orders person never gave me the extra that I paid for I went in on my third order and said did you put the extra beef on there that he said no I forgot I said that's been three times in a row now first time I went in here couple weeks ago a bigger man that worked there white dude dark hair had a smart attitude with me I just blew that off but the food from this Subway is not as good as the one on the other side of town these people that work here they're all young they seem like they don't care they don't know anything about the subway app when you ask him questions that's something they should know poor food quality Poorcustomer service every time I have...