Hanasato Sushi & Japanese Cuisine — Restaurant in Denton

I had a very disappointing experience at here. I have a pork allergy. When I initially ordered gyoza, I didn’t realize it contained pork because the menu did not specify, which was partly my mistake, but also an oversight on their part. I asked to send it back and informed the server of my allergy. I ordered chicken udon with a boiled egg for my meal.

When my meal arrived, it had a fried egg instead of a boiled one, so I politely asked for it to be corrected. I could hear the chef getting upset about this. Then, the visibly shaken server returned with my dish—still with a fried egg—and suddenly informed me that my meal contained pork. When I asked where, they couldn’t specify but insisted it was in the dish. This was never mentioned before, despite me clearly stating my allergy.

At that point, I no longer felt safe eating there and declined the meal, but I was still told I had to pay for it, even though I hadn’t touched it. I still tipped the poor server, as it seemed she was just caught in the middle, but the whole experience was frustrating and unacceptable.

If you have any dietary restrictions or allergies, be extremely cautious here. If I had not pointed out the mistake with the egg, this night would’ve ended with a trip to the ER. The lack of clear labeling, miscommunication, and refusal to accommodate an allergy properly made this an unpleasant visit. I won’t...

Overall this place has good atmosphere and great food. We all really enjoyed our meals and the staff were friendly. The only thing that knocks this from a five star to a four star is the instant gratuity-for a family of six. Two of which is our one yr old and three yr old and myself, husband and two other kids. So five meals total and thankfully my husband noticed as he was about to add in the tip(which was also 20% same as the gratuity)otherwise we would have been paying 40% unknowingly. I get it why they might do this as so many either don’t know to tip or how tipping works. Our waiter wasn’t the greatest though very friendly. And the fact there wasn’t any soap in the ladies restroom or a changing station for our youngest-isn’t a massive deal though inconvenient at best. It’s the instant gratuity thus taking the option to tip as we might have saw fit. Coupled with the fact that many may not notice this and tip on top of? Or maybe this isn’t a common occurrence there and it was just because we had six in our party though only five meals were purchased. Idk overall I’d still recommend just be aware that tip is very likely already...

Firstly, atmosphere is amazing. The music is low enough that you can hear your conversation and be relaxed. You seat yourself and each table has sauce dishes with soy sauce.

Appetizers: there is a large selection of appetizers. Please see image of menu. We had the gyozas that were absolutely the best. I've had a lot of gyozas from hanabi, gens korean BBQ, and others but hanasato takes the cake!

Meal: they have 4 pages worth of sushi and ramen. We had 4 sushi plates. The Las Vegas, the smokey bear, shrimp tempura, and the tornado. All of which were absolutely divine! The price is worth every penny and you will leave more than satisfied.

Desert: we had a fried ice cream. Absolutely delicious! Try it and you won't be disappointed!

This place has been on my radar for a few months now and I regret not coming sooner. This will be a repeat visit going forward!!!

Please, if you've read it this far, spread some awareness about this restaurant so they can get more business! We went in around 1120 am and there were only a handful of guests here until 1200 pm.

So if you are craving sushi or Ramen, hit...