Whataburger — Restaurant in Denton

Although Whataburgers are ubiquitous in Texas, they’re still the best fast food hands down. While Yankees (you know who you are) will swear by their White Castles and somehow insisting that adding tomato sauce to unleavened bread they had created the first and penultimate American fast food, Texans and other southerners were creating the burger - and perfecting it over time. While you can get pizza in other parts of the world (Italy obviously but also Israel who actually were the first to perfect unleavened bread dishes), the burger is entirely an American creation and the world is better off for it. There are burger joints on practically every corner of every American town, all claiming to own the title of best burger. Texas’ best kept secret is Whataburger. Like other Texas traditions (e.g Friday night football), every Texan has experienced at least once going through the drive through at 2AM on the way home from a night out and experiencing the Texas version of a drive in movie where everyone has congregated in their vehicles to get that mouth watering end of the night meal that has achieved such legendary status that there are those that swear that eating Whataburger after a night of drinking can prevent hangovers, cure nausea, be used in place of oysters as the best aphrodisiac (that actually works and doesn’t require you to smell of fish) and can actually prevent beer goggles (or just enhance them). A girl I went to college with swore that if she ate Whataburger after hitting the bars and possibly hooking up could actually prevent her getting pregnant (true story!). So, while different parts of the country lay claim to their particular fast food joints, there’s nothing quite like Whataburger. Like the great state (country) of Texas, Whataburger is damn proud of who they are and the food they serve, and they don’t shy away from being the king of the 24 hour burger that has its own identity all it’s own and you damn well better have one at least once in your life or you’re sure to be barred entry to the...

Update, original review below: Just waited what felt like twenty minutes in the drive-thru for a breakfast burger with no cheese and no sauce, since I can't have dairy. Also asked for spicy ketchup to replace said sauce. Was asked to pull forward so people behind me could get their food, which was fine. After my long wait (had to move my car twice to let people behind me out, again this is fine, all things considered) I got my food and went home, only to discover a slice of cheese on my burger and no spicy ketchup in sight. This is extremely disappointing, after all the praise I've given Whataburger for accuracy. I called the store and complained. The woman was very polite and promised me two free meals next time I come in, but honestly after the long wait I don't know if that'll be worth the trouble, especially now that my trust has been broken. I might just have to swear off fast food altogether, since it seems only I can ensure my own food is dairy-free.

Original review:

In a world where McDonald's constantly forgets to remove cheese from my food and Jack-in-the-Box goes so far as to /add/ cheese to items that don't even normally have it, Whataburger stands as a shining example of a fast food burger restaurant that actually bothers to repeat my order back to me to make sure it's right and then proceed to give me the order we agreed upon. It's such a low bar other places fail to meet that it's honestly kind of sad that I have to praise Whataburger for meeting it. Nevertheless, credit where credit is due: the food is consistently good and untainted by lactose, at least for items where it can be removed. Sadly, society hasn't advanced to readily available non-dairy biscuits yet.

Also one of the employees (wish I knew his name so I could credit him) who works the night shift is always a fun encounter, bringing a certain lively je ne sais quoi I never see at other restaurants that late at night. Will update this review with his name next...

We live nearby and we used to love this location. In the last several months customer service and quality has gone down considerably, to the point we'll drive further to a different location. Today was a day we really should have driven to another location. When I got to the window they asked me what my order was. I told them. They asked me a second time and I told them. She asked me if I had a meal other than the ones I listed . No. Apparently one of them had cashed out my order by qccident. They basically threw me food that had been sitting there for the 5 to 8 minutes it took them to figure out which order was mine. They looked at me like I was crazy when I didnt drive off. I had to tell them they never gave me my drinks which they never made. I told them I was missing a large order of fries. They spoke to the employee on the line, she had no idea what was going on.the manager came over and proceeded to reprimand an employee with the drive through window open so I could hear her complain about his perfermance, notably, he was the nicest, and most efficient one of the 3 people at the window. Manager never spoke to me, and the other worker at tge window seemed annoyed. By the time I got the missing order of fries the other meals they had given me 8-10 minutes earlier were all cold. They did not give us straws for our drinks qnd tgeupon getting home one order was completely wrong, our drinks were half full, and the only food still even close to lukewarm were the fries that were shoved at me through the window by an annoyed employee who could barely get, "have a nice day out" in a last ditch effort to save face. Awful experience and will be drivingto literally any other location should I chose to visit Whataburger again. Only giving a star at all because it wont let me post...