My rating is a complaint on the robot that takes your order. As I pulled up to the drive thru I wasn't greated by anyone, a sign was under the screen informing me holy the robot takes my order and to say it normal. I said my order and no response so I pulled forward to the window. At the window the employee told me since you couldn't wait for holy to take your order now I have to frustrated. The employee was extremely rude about having to take my order. The employee wouldn't give me her name but told me holy took my order the robot. A better way she could have handled it would be to explain how the robot works. "I'm sorry mam it seems you ordered to quickly for holy to take your order. Can you please give me your order now thank you. (Wait for the order). Just so next time you come here mam holy takes a min to respond or register when you talk so if you could just go slower you will have a better experience or you can always say human and speak to one of us." Something like this is what I would have expected but instead I was confronted by rudeness. It was if the employee wanted to make me feel dumb. I understand its fast food but it would still be nice to feel welcomed when you come thru the drive thru. I felt more like a burden and I really don't like the robot ordering it doesn't great you when you drive up so you just sit there like HELLO until you see the sign. Only second time I've been to good times and I wasn't impressed.