I moved into the lower Highlands neighborhood of Denver 1 1/2 years ago and on our exploration of our new neighborhood noticed Lechuga’s. Later we were told that the food was fantastic by a workman doing some electrical work on our home so We were excited to try it out last evening after work and share a meal with our daughter and grandchildren. Unfortunately, it failed to live up to any of our expectations. We arrived at 7:15pm ( they close at 9pm) but they were already rolling up floor mats. They had no wait staff and we were handed plastic menus offering spaghetti, rectangular pizzas, lasagna, manicotti and a few sandwiches and told we could order at the counter but eat in their dining area. The counter helper was not helpful and was surly. We ordered spaghetti for our grandchildren and for myself and my wife and daughter ordered a large pizza with veggies. We self filled beverages and waited 30 minutes before the surly counter person served the pizza without offering plates and then another 10 minutes for the spaghetti with sausage, a side salad and garlic bread for me ( all served at once) and for the grandkids’ bowls of spaghetti and meatball / sausage. The pizza featured a cardboard like dough but lots of vegetables and the pasta marinara sauce was rich if a tad spicy. The portions were reasonable. The side salad was very nice as was the creamy Italian dressing and the garlic bread was not very garlicky but crisp. A sign asked us to bus our table which we did even as at 8:15 they announced that they were closing the soda machine and putting away chairs and tables.
We felt hurried and that we were somehow inconveniencing the staff. The food is mediocre at best. There was no service. They seem to have regulars who know what to order because they were served much faster. The best that I can say is the it is inexpensive but maybe that proves that you get what...
Read moreBeen going here for over 10 years, the place has gone down hill really bad as of recently. I noticed on my bill there was à seperate charge called à SVC CHARGE for $1.99, so I called and the girl that answererd the phone said she was'nt sure what It was for , but she did say that I was the 3rd person to call that nite inquiring about the SVC CHARGE. She had the Mgr call me the next day, well that didn't go well , she basically told me that was extra money for the kitchenette staff, YEAH WRITE, I told her We've been going there for over 10 years and I've never heard of such a chargé, and that nobody ever disclosed the chargé when we paid.The Mgr basically told me straight up if you don't like it don't come back, when we were there on spaghetti nite at 6.00pm we were the only Customers in the restaurant, after being à loyal Customer for over 10 years I was in shocking and told the Mgr if thats the way Legugas restaurant feel and cares about thier Customers then no we will not go there anymore, there's too many great restaurants loyal Customers can go these days to be treated like that, and also the sauce on my élégante devil was horrible, it tasted like dis soap , I was not able to finish my conolli at all because the sauce is what make the meal, There is abosolutly no service there at all, nobody wants to est in there because it feel like à méat market or something , the new owner could has ruinded the ombiance of the whole place now , before à family would stay for an hour or two and have fun , this place is no fun anymore, ill let all my freinds know ro send thier money somewhere Else...
Read moreI used to love Lechugas but Pat, the manager will be the sole reason I will not return. I’m extremely saddened at the level of his unprofessionalism.
We had a party of 12+ people for my aunts 70th birthday, food and drinks. Most of the group consisted of senior citizens. There was a misunderstanding with our order which resulted in more food than we ordered. And Pat was not flexible with adjusting out bill at any capacity. After we paid our bill, one person requested a drink and was told we were no longer being served as group because of one uncle who was “staggering”.
When I personally asked him if we have been bad customers (which he replied no) and to let him know that most of us were in fact not drinking, he did provide fair reasoning on his overall decision but unfortunately it was delivered at a high level of confrontation and anger. Then quickly resorted to threatening to call the cops on our group of senior citizens. Very odd. As a manager, I’d expect him to have higher standards of customer service and conflict resolution.
I’ll leave you with this, I’m a native of the north side with my fondest memories at Lechugas and I will deeply miss this place. Please let us know when Pat no longer works there.
P.S. Our waiter, Dave was great and...
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