Peckish — Restaurant in Denver

It was the reviews that brought us to Peckish DTC and I agree with them…the wings are GREAT. I think they’re lightly dredged in a flour-ish mix so not truly “naked” but it isn’t a heavy coating. Hubby had the Buff Hot (he said the heat was perfect) and I tried the Cajun Dry and they were delish. We both love spicy++ food but wanted to go mid-range for the first time here on the heat levels to see if their gauge was the same as what we expect and we were not disappointed! Wings were piping hot (temp wise) and a good size (not the puny ones that you see everywhere nowadays). We also ordered “small” BYO pizzas. Those came out piping hot too (scorched the roof of my mouth)! We’re Neapolitan crust snobs and this was near ideal. Outsides were charred, bubbly, and crisp but very center of pizza was thin and floppy so all toppings slid off. I needed a fork to eat. But otherwise they tasted great. The only reason, I mean ONLY reason I deducted a star was bc there were very few specialty pizza choices that’s why we opted to BYO which is way more expensive. Lastly, we ordered drinks. I had the black margarita and it was well done. Family behind us came in and only ordered fries so those must be really good. No complaints about service. Inside is a bit loud (music) so we sat outside. Our non-Happy Hour meal was $87 before tip, so a bit pricey (due to BYO pizzas mostly). We will def...

Finally visted Peckish, which occupies the space of my old beloved MidiCi.

FOOD: The menu pizzas were all a bit fussy in ingredients, but rather than select my own, I went with the Peckish Pepperoni, which is basically a pepperoni and red onion pizza with a "signature honey garlic sauce". The result was tasty, if a bit on the sweet side for me. The crust was excellent, though, and stayed crisp through the nobbly plate it's served on.

SERVICE: Self-seating, but table service for taking orders, paying, etc. Honestly, for quick business lunch having to deal with a waiter to get a menu, order, then pay at the end, just takes extra time, but I have to say my waiter was quite nice and pretty on the ball.

AMBIANCE: Loud, mostly from the music videos running on multiple screens.

VALUE: About what I expected for a personal pizza and iced tea. If I did wings and fries, though, it would start to get kind of pricey for a normal lunch.

NET-NET: I will like be back -- despite the noise and time, the pizza was still pretty good, and it's...

I had high hopes for this place because the food is good. But I will never step foot in there for how they treat customers. Guy, Ian I believe, basically insults me because I said I ordered delivery off their website. He said that’s not true, you can only do it through door dash, uber eats etc... I ordered delivery, they never delivered. I called the night off and the lady who answered said my order has been picked up and on the way. Called back again 40 minutes later after not receiving my food and she said she was wrong and it is sitting in the warmer. She said she would make sure I was refunded. When I called back the next day to ensure it was done, Ian had a different way of handling it. They wouldn’t refund me for the food I never got. Lose a customer over $50. I’ll never understand. Buyer beware

Update: The owner reached out to me directly to discuss this issue. That shows me a lot. I don’t think many businesses would do that. We discussed a resolution that is fair for both parties. I appreciate the way he handled...