Just had a pretty unprofessional and off putting experience here.
My pregnant wife had a craving for some sweet potato fries, so I thought it would be a good idea to grab some to-go across the street from Park Burger, then Iâd have a beer at the brewery while my wife enjoyed her fries. We quickly learned that this brewery is not a brewery, but a restaurant first. The lady bartender approached us outside and said that my wife could not eat outside food there because the brewery sells food. She could sit there, didnât have to order anything, but the only food allowed to be eaten was from the kitchen. Enforcing a policy would be fine but then she continued and said âyou wouldnât bring outside food to McDonaldâs would you?â in a patronizing tone which was pretty unnecessary. So we learned that you can have food with you, you just canât eat it. I didnât notice any signage indicating as such, and itâs not obvious (or wasnât to me at least) that the Gates Deli was the same business as Platt Park Brewing Co. Doesnât matter if you order some other menu item (like a beer).
Just seems like a weird hill to die on. So be warned: definitely donât let your kids bring any ice cream from across the street, or snack on a clif bar after a hike in this brewery - gotta order their food. Iâve not been to another brewery like this.
The experience was off putting enough that Iâll probably not be back despite living nearby. The beer was pretty good, if expensive, so Iâll give them a...
   Read moreI tried this place last week and had the Turkey Advocado sandwich! It was delicious so I decided to bring a coworker with me this week and I couldnât have been more disappointed!
Ordered the Arugula salad and the spicy chicken wings. I requested the wings to go but obviously something got confused because they brought our entire order in to go boxes. I was immediately put off and made it known but no one seemed to care and no offer was made to correct it by the cook or the waitress. When the cook walked past I asked could I have real silverware and his response almost seemed as though I was bothering him.
Nevermind the fact that we ordered our for dine in and it all came in a to go bowls. It was completely flavorless and the chicken on mine and my friends salad was EXTREMELY dry! My chicken wings were somewhat soggy and completely lacked flavor.
Overall itâs a happening looking place and the IPA beer is good but the Man we perceived as the owner/ Manager seemed completely unobservant the waitress never checked on us once! I only tipped her because I believe in it but I...
   Read moreSo this review covers two visits and some incredible customer service. The week before I went here to get some beer to go. Their website though said the nitro beer I really wanted was not available but the other two were. I ordered online but when I got there the staff told me that they didnât have one of them. They offered me a replacement that was more expensive but I was disappointed. I ended up messaging the brewery on Facebook to see when they would have the nitro beer available again. They replied that it was in stock right now. I explained that their online site didnât show show it and that I had been there that day. The owner reached out and offered a free pack of it to make up for the mistake. I went back got a great turkey sandwich and picked up the pack as well as another crowler. If getting beer, I suggest not using their site, since that beer is still not avail even on there but you can get it there. Other then that, they have a fair amount of outdoor seating for pandemic drinks and food. Fast friendly service. Nice...
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