My mom, brother, and I arrived entered the restaurant at 5:05pm and put in our order at 5:10pm with the first waitress (with glasses). The restaurant was not even half full, so we put in our order as soon as the waitress with glasses approached our table. The food did not arrive until 5:47pm (when I took the first picture). I asked for 2 well done sirloin steaks and one medium rare for myself. My steak was given to my special needs brother, who has sensory issues and food-related difficulties on top of that. He got upset he got MY plate instead of his and thus threw a fit over it (again, he's special needs). After waiting almost 40 minutes for 3 meals, the second waitress WITHOUT glasses, that misplaced the plates infront of us asked us if everything looked fine and I reminded her we has also asked for 3 sides of jalapeños. She apologized and told me she would hurry back and get them. The first waitress with glasses finally arrived to our table with the 3 jalapeños after 10 minutes (I timed it because I had a feeling it would be another ridiculous long wait) and that point we were basically half way done with our food and my steak was cold. The service was not good unfortunately; I had a sarcastic interaction with the first waitress (with glasses) after expressing that I'm simply waiting for our food to arrive after seeing other customers receive their food first even though they ordered after us. Instead of letting us know about the extra wait time "because we got two well-done steaks and it takes 5 minutes extra for each steak to cook" (her words not mine), she made me feel as if I was being dramatic for waiting 47 minutes for 3 meals and 3 waters (+) another 10 minutes for 3 cold/ bland jalapeños. Tab came out to $98 and when it came time to pay that is when the first waitress RUSHED to our table to collect my cash (I'm assuming in fear that we would dine and dash because of the bad service). I paid with $100 and did not leave a tip because I did not feel as if our table mattered and thought the service we reviewed today reflected that.