Ford Patio Bar & Grill — Restaurant in Detroit

What did I just experience?

Some friends invited us out to dinner and randomly chose this place. We went without checking the reviews; a huge mistake. Right from the entrance, things were off. The main doorway had broken tile that could seriously injure someone. Inside, a bucket sat in the middle of the walkway between the dining area and the bar, catching water from a ceiling leak. The carpet was worn and stained, with matted gum in plain sight.

We stayed only because our friends were already there, and we didn’t want to be rude.

Then, out of nowhere, a man approached and told us parking was $10. We felt cornered into paying, only to later find out there was free parking in the back; something he never mentioned. It felt dishonest and unnecessary.

We ordered appetizers and entrées. The fried pickles and chicken tenders were good, but soft drinks were served in a mix of tall and short cups; some plastic, some glass. For a sit-down restaurant, that was surprising. A DJ was playing decent hip-hop music, but it was far too loud for anyone to hold a conversation.

Before leaving, I asked to speak with the manager. No one came. After a long wait, I walked over and realized the manager, Keita, was also bartending. She explained that they rent out the parking lot to a valet service on weekends. I let her know we were charged $10 to park our own cars; no valet service provided. She said she would take care of it.

Instead, the same aggressive man who first approached me came back and repeated that parking was not free. When I asked him which company he worked for, he looked me in the eye and said, “Figure it out.” Completely unacceptable.

Lucy, our server, was friendly, but our experience with the food service was still poor. My partner received his meal when the rest of us were already halfway through eating.

I will never return to this restaurant. This was a deeply disappointing and frustrating experience. I hope management takes this feedback seriously and makes major improvements. If I could give zero...

This place was not our first choice as there are only 2 restaurants in walking distance from our hotel. Our first choice had a 45 minute wait so we decided to try this one out.

Greeted unprofessionally as we walked through the parking lot a door greeter/host made a comment, we didn't know he worked there. Took us to our booth.

Our waitress, "Bubbles" was somewhat friendly but a horrible waitress. Not sure she was the only one working but we were practically ignored most of our visit as she tended to all her other tables.

She was attentive taking our drink orders and bringing water to the table but never brought napkins or dinnerware. We reordered 1 drink and took over 15 minutes to get it. Our food took awhile as well and we were missing a simple pizza order. Bubbles walked to our table, looked confused as she was bringing another meal to the wrong table. We finally got the 🍕 pizza. She forgot our mayonnaise, asked for no salt fries and got salt, asked for napkins as we had none and no utensils as well. Worse service ever experienced as you see by my reviews!

Giving a 2 star rating based off of the taste and quality of food or would have given a "0" if that...

Stopped here with my Son to have some food and drinks and the service was okay once a server got to us. We ordered 2 Strawberry Margaritas that we're watered down and just horrible. We ordered the special for St Patty's Day and sent that back as the cabbage tasted sour. We then ordered appetizers...steak bites absolutely no seasoning ( HAD THE SERVER TRY THEM AND SHE SAID THE SAME THING) and a few other items. Everything was very lackluster in flavor...just disappointing. The server spoke with one of the"Owners" and she came to the table and said "we've been drinking we're celebrating I'll remove the stk bites from your bill"😐 so unexceptionable and when I addressed her regarding her statement then then told me we don't eat it if you don't want it .... 😐 As we were leaving she stood at the door watching us leaving and had this look on her face with her lips tooted up saying" you can leave" As a business owner this is so unprofessional, unexceptional and just RUDE!!!! MAYBE YOU SHOULDN'T DRINK AT WORK. IF I COULD HAVE GIVEN THEM NOOOOOOO STARS I MOST...