This was a hugely disappointing experience, and certainly one of the least authentic "English pubs" that I have ever been in! My friend Nick had been encouraging me to go for weeks with him, thinking I might like it. As a UK citizen, born & raised...I know plenty about British bar ambience/appeal...and this locale pales by way of a real comparison. It's a decent enough building...rather boring decor...& with a small area to sit outside. The service by the 2 female bartenders was abysmal. (In fact they were flat-out rude, for no apparent reason). This was a deal-breaker in terms of being able to enjoy our visit there. At one point, we asked for them to switch up the sports channel viewing to the Olympics...which they did. However, then they basically laughed at us/questioned us for watching swimming (what's wrong with swimming??!!) It was quiet and nobody else was even sitting by the bar. Even my friend was embarrassed at suggesting we go there. An unimpressive food selection also. ~ Never again!!
NB: Regarding the response from owner below- if your pub is not inspired by the English, you might want to consider editing/changing the official Google description: "Long-running, British-inspired watering hole offering draft beer & a casual American menu." Seems to me that is misleading? AIso: I did not say anything is 'wrong' with your menu...I just termed it as...
Read moreIt was after 9:00 pm sunday night. My friend, myself and 1 year old son made greenwhich our first stop after the lions watch party at Ford field. All other restaurants in the area were packed and the night was cold and rainy. We all just wanted to sit and grab a quick bite to eat. Here's the problem that ensued. My son is 1 and after 9:00, unbeknownced the lady said it was the LAW that No persons under age 21 can enter, or, remain in the restaurant if already there. That's incorrect, Now keep in mind, he was with Mom and a friend over 21, both professionals and very responsible. I kindly informed her that was not the LAW. that the LAW says anyone unaccompanied under 21 must not be in an establishment after 9. My son was accompanied plus he is only 1. If that was the case everyother bar/pub wouldn't have children in it as those are the only establishment open after 9 with food. We werent sitting at the bar. The last place we wanted to be was out on the street and hungry. Greenwhich, you stuck by a bad plan. Or maybe it was racial discrimination and she just use what she could to get us...
Read moreTerrible customer service!!! I ordered 3 meals at 11:18am. It is now 12:33pm and I still don’t have food to eat. They gave me the completely wrong order. When I called about it, they placed me in hold for 10 minutes. I called back TWENTY times because randomly their phone just wasn’t working anymore. I finally get ahold of someone and they tell me that they will TRY to give my money back. I went back there with the food and waited a good 10-15 minutes for the manger to give me an attitude like it was my fault.
By the way, as I waited for my money back I was watching them cook the food. They do not use gloves. I feel this is something the health department should be made aware...
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