First off the food was the star of the show 5/5. Everything else was subpar.
When we walked in there was not a hostess so we tried to sit at the bar. When we walked over to the bar, the bartender stated he was too busy to serve us and asked us to take a table. Mind you the bar was 3/4 open.
We walked back over to the hostess stand and the hostess was there now. We told her a table for two and she literally pointed to a table and we sat ourselves.
The restaurant was approximately half full so it was by no means “busy” especially for a Friday night at 8:00pm.
We were greeted extremely fast by our server who took our drink order right away and asked if we wanted to order food. We said no on food for right now bc we didn’t even have a chance to look over the menu. About 15 minutes went by and the server had not returned yet. We could see our drinks sitting at the bar. I was able to ask the food runner to grab them for us as he walked by.
Another 15 minutes went by and our server returned so we were finally able to order food. We ordered the Hakka noodles with shrimp, okra special and, Manchurian chicken + parartha naan bc the regular naan was sold out.
The food came out extremely hot and fresh. It was all delicious and my favorite was the Hakka Noodles.
During our meal we saw three couples get up and walk out bc they were not being served (bar and tables).
The bartender was not really “bartending” he was preoccupied prepping all his juices to make the drinks. Our drinks did not come with straws so we had to go to the bar to ask for one. Instead of handing us a straw the bartender literally pointed to them on the bar and told us to go grab them. Maybe this was a blessing bc he wasn’t washing his hands in-between loading dirty dish-ware into the dishwasher and making drinks.
The server was busy the whole night. He was the only one serving the entire restaurant so we felt bad for him but it was also the hostess’ fault for not helping him. She just sat and basically did nothing the entire time we were there.
I worked in the service industry for years and it was crazy to me that she was not helping him bus tables off or give people refills.
Anyway, eat here at your own risk. The food is amazing but everything else is trash….literally, it’s kinda dirty…..