The Red Hook-Midtown — Restaurant in Detroit

First time coming to this location after Red Hook took over. The Pour Over Brazil was decent but a little watery. However the baristas were not friendly and were resistant to help in with a honest mistake. I ordered the Guatemala beans but realized later that there was almond tasting note in the drink. I have a tree nut allergy but even the taste or smell of tree nuts bothers me. I asked to change the drink and apologize for the last minute request, however the staff tried to convince me multiple times that it wouldn’t matter only because they didn’t want to make a new drink. After finally honoring my request one of the baristas look very irritated while making the new coffee. After finishing the coffee the staff still tried to convince me it was okay to have the almond flavor beans by offering me a small amount. I did not take the drink because again having a food allergy your body just reacts negatively to smell and taste of the food. I’m not local to the area so I probably won’t come here again. I know the staff probably started to bad mouth me after I left because they were bad mouthing previous customers while I was waiting on my coffee. The review is 2 star because the place looks nice and the coffee was decent, but the service was...

Absolutely adore this place. Talk about a classy look with a modern vibe. This place is sheik! I love the different choices, the cool process and plentiful options. Have been coming to the Ferndale location and honestly you can’t go wrong no matter which location you choose to go to. Definitely have made trips out of the way to come here and soak in the vibe for a moment. The coffee and food options are always made to perfection I have never had a bad experience here and you get what you pay for. Want great coffee served by attractive people with awesome personalities? want home made breakfast options like a hand made pop-tart? Want to eat a delicious delicate item in front of a beautiful view of midtown? Get hooked at The Red Hook, you...

I live in Midtown and used to really enjoy this spot when it was Great Lakes, the staff made it feel warm and welcoming, which kept me coming back. Since Red Hook took over, the vibe just hasn’t been the same I stopped by today around 2:00 PM and the barista MAN working the bar came off noticeably dismissive and more than a bit sassy. I genuinely hoped it was just an off day, but honestly, that’s not how anyone should feel walking into a coffee shop. I could make guesses as to WHY, but bottom line, no patron should feel that way, especially in a space that’s supposed to be inviting especially in your...