KFC — Restaurant in Doral

I recently visited this KFC location and ordered the hot & spicy wings — what a complete letdown. The wings I received were ice cold, dry, and clearly not fresh. They had likely been sitting out for far too long, which not only ruins the taste but also raises serious concerns about food safety.

As someone with a digestive illness, this is more than just a quality issue — it’s a health risk. I am more than willing to wait a few extra minutes for food to be made fresh, but instead, I was served wings that seemed like they had been under a heat lamp (or worse, just sitting out) well past any acceptable holding time.

I would really like to know what procedures this location has in place regarding how long food is allowed to sit out before it’s no longer served. This experience was unacceptable, and frankly, quite concerning.

I hope to hear back from KFC directly with some acknowledgment of this issue and what steps will be taken to prevent this from happening again. I really hate to escalate this further. Customers deserve better — especially those with medical dietary...

We ordered a 10 chicken share and requested thighs and breasts only, a side of mashed potatoes and gravy because there were no fries and 2 biscuits. When we received our order, I checked it too make sure it was correct. It contained a thigh and a bunch of wings and legs. We also did not receive our biscuits. We had to wait to talk to the cashier and tell her the issue. She acted like we were bothering her. She had to get another woman to help her fix the order. We were informed that to get thighs and breasts only, it would cost more. She informed us of this as if we could not afford the extra 2 dollars. We paid and proceeded to wait about 10 minutes for the "corrected" order. There were people in line shouting for someone to serve them as no-one was at the cash register. We just took or corrected order 3 breasts and 3 thighs as we specified and went back to our hotel. Well guess what??? 1 breast and thighs, 2 of which were under cooked....

So i get hungry at about 12:30 pm i look online for fast-food resturants open and wanting something i ussually dont have KFC so i decided to go with that. So i go online and what do you know kfc is open until 1:00PM.So i go there and its actually a kfc/tacobell so i get to the drive through and as i am about to order i am told they no longer serve kfc so i try to explain to the employe that it says specifically online that kfc closes at 1:00 so he then quickly rushes me to pick something from the taco bell menu. But i wasnt shure of what i wanted and between the pain in the ass employe working there and the pain in the ass behind me lossing his mind because i took 2 minutes i quickly left to go to find a MCdonalds or wendys. SO IF PLANNING ON EATING KFC AT THIS PLACE IT CLISES AT 11PM NOT 1 IF YOU WANT TACO BELL ON THE OTHER HAMD THAT IS OPEN UNTIL 1PM. Because of this you will not be seeing me ever...