Great China — Restaurant in Dothan

Sad to say, they’re pricing themselves out of their own market. I’ve been going here since I moved near two years ago. Was my go-to whenever I came home from a work trip. But now their website is by Menufy and seemingly in order to pay for this move, they’ve increased their prices. $2 per menu item higher on the website than their in-house printed menu, AND a per order charge of $2 for the “privilege” of ordering a carryout order online. They’ll also beg for a tip this way too. Twice… and then again in your email order confirmation. Shouldn’t you, as a restaurant charge LESS for me to order this way? You’ll have almost NO time in this order… why are you charging more? I realize you’re probably having to pay Menufy, but that should net you more customers, so you shouldn’t NEED to raise prices. Herein lies your problem. You raised them AND you’re going to LOSE customers because on top of this price increase, you’ve also let your quality slip. Now, all this said and I’d pay $2 more per menu item if it was a premium experience. But their eggrolls have gotten smaller (they’re now more than double the price online btw), their cheese wontons are laughably small, though very tasty. The general tso’s chicken was dry, stringy, tough and gross. Boneless spare ribs were also dry and quite tasteless. Beef lo mein was good and my roommate says the beef and broccoli was good. The woman usually answering phones and working the register is always quite nice and attentive, trying to get people and their orders in and out quick. A+ there. TL:DR Want to give them a try? Order direct with the restaurant, NOT online, and hope for better quality once they realize they’re going to lose...

This place use to be good, in my opinion.It was the best place in this food category. 6 weeks ago my food was messed up totally. Yesterday, it wasn't messed up, just no taste. Also the rice needed to be cooked more.. New cooks ... Been going here for over 10+ years And Jack ( the owner, ) did not make it right. All he said was I'm sorry. But yet I ordered what I always order. He knows what I want when I walk in the door. I like Jack, never have I had any issues until now. If he wants to make it right. I will remain a customer. It's nothing to do with the little bit of money. It's the ,hey I'm sorry. I'll take care of this and I'll make sure it's fixed correctly. What is 20.00 , I normally spend 20.00 plus .

Two general tso chicken with fried rice with no veggies and one with. Two large drinks. At times I do get the egg rolls and the fried wonton cream cheese . So it's over 20.00 a little. He may have 3.00 in what I order. When I say I could not eat the plate 6 weeks ago. I could not eat it. It was totally messed up. The other plate , ex- wife said her rice was not done. As I think about it This pass time the rice needed to be cooked a little longer.

His new cooks , gonna cost him money.

I use to go here at least 3-4 times per week several years ago. Never did I have anything wrong. No matter what type of business it is, employees will make...

This place is THE BEST! My daughter wrote to great china and just saying she's friendly and she loves their food!! And the lady is soo friendly she got her son Austin and Angelena to write my daughter back ! She has the very best attitude and ...she even ran out of the trestaurant to give someone something they had forgotten...and ...she always is smiling and ready to care for someone else !! This restaurant deserves 1,000 Stars!!! And I'm always pleased to go and my daughter could live in a Chinese restaurant ! She loves their style food! And my family will be going back ! And I hate to see the people in there with attitudes because she's such a great person! And ...her kids just sit there so friendly , and quiet and ... Very respectful young kids ...very cute lil kids and .. Watching about fossils so their learning !!! And I'm just so impressed with all of it !!! GREAT...