GameStop — Local services in Dothan

Don’t come here before close maybe even 20 minutes before close if you don’t want to be sold anything they just lock up as your walking up. Yes I did arrive a few minutes before close and it takes a minute or two walk around to the walkway as there is no direct path to your store they locked the door as I’m walking up, I knock and they said it’s 8 and that they’re closed but when I looked at my phone it said 7:58 at the front door I told them that but they still said they’re closed but you’re not a restaurant that has to make food or anything of the sorts you don’t have to stay an hour after to do a deep clean maybe some 10 minute vacuuming some slight stocking and dusting and wiped down the two registers you have but nothing that would require to close earlier and prevent a sale especially seeing a customer park and walk up. All you would have had to do is take my card and hand me the game I wanted, no labor involved. But if you wanna close at 7:58 or earlier then maybe put that as your hours not 8 o’clock. As someone who has worked retail it’s a simple and easy task to perform to make an extra sale...

If I could give this place 0 stars I absolutely would!!! Me and my husband use to absolutely adore coming to north side dothan to this game stop! They use to greet us with a smile and a fine “how do you do” but they lacked that today with this one man who was bald and had a beard and tattoos. The moment we opened the door he was extremely rude towards us and gave us short answers when we had questions and in a rude tone at that! He was throwing stuff around too like he didn’t care. If I have to describe his customer service today the only thing he didn’t do is slap me in the face. I have never seen someone care less about their job and whether customers buy or not. His attitude is nothing more than get out the door. Highly do not recommend this place anymore and will not be coming back unless he’s...

Store Lead Barandon was very hostile today when we went in. We were checking out and he wanted us to sign up for the pro memeber (my bf hasn't had an active pro member account since 2010 when all the stealing was happening with pre orders & new relased games actively having materials removed by gamestop and resealed the cases to be sold as new.) and when we said no and explained why he instantly got hostile about it. When my bf asked if they had any steel books Brandon said "well if your not gonna sign up for pro member I'm not gonna help you. Why scratch your back if you won't scratch mine. We get kickbacks from people signing up." We NEVER said we wanted steel books for free but he instantly thought we wanted them for free. We frequent this location at least once a month but if he's working we...