The Hummus Factory — Restaurant in Downey

Hummus factory, you should stick to hummus ONLY. I decided to do something nice for my brother that’s in the hospital not far away from this location and I regret it. I’m not complaining bout the price, price itself is reasonable if we are talking about the portions on the plates but like any other restaurants, taste is more important and that’s where they lack. Hummus was good and so was the salad as it was fresh. I ordered two protein plates that came with chicken and beef. My chicken was over cooked and dried and absolutely no salt in it. It was so bland, you could only taste what it seemed to me cinnamon and maybe coriander but no SALT to it. Did I say it was dry? Because it left me wanting to drink water . Plain water has more taste than this plate. Rice was cooked ok but also missing seasoning. The beef was somewhat well cooked. I should have known this place would be a bad idea the minute I realized they also serve a small menu of Mexican food. You absolutely can’t combine two different styles of dishes in one place unless you actually know how to do it well. Another clue I should’ve known, it was dinner time and it only had two customers eating. I’m very surprised and disappointed this place gave me bland food to go considering they have several locations like in Mahattan Beach and for that reason I blame not necessarily the restaurant but management who’s in charge of training the cooks to cook good food. I’m sure this isn’t how the food is supposed to taste. For me to take the time to write a review and tell people to skip this spot says a lot about what I was giving to eat. My total was around $45.00 dollars this evening and all I enjoyed was the salad and hummus on a plate they have name as the...

I checked this place out for the first time today and I decided to order the chicken kebab wrap. I waited 15 minutes for my food and when it was finally ready it was literally ice cold, as if someone took it out of the refrigerator, and just placed it in a bag.

After notifying the woman at the register she told me they can “warm it up for me” that’s when I requested that it be remade completely since it wasn’t made correctly in the first place. She told me it would be another 15 minutes …

3 minutes later she hands me another wrap that is warm to the touch, i inspect it before I leave and notice it’s the most sloppily made wrap I’ve ever seen, the lettuce was hot, the pita was soggy and falling apart, and it was clear that they simply warmed up my wrap instead of making it the correct way. I 100% will not be visiting this restaurant again. Terrible experience. They’re also extremely overpriced and the chicken was bland...

I have mixed feelings about this place. Generally service is great. Parking is sometimes good, sometimes not. I love some of the dishes and not so much others. It's not across the board a hit for me. Falafel is nice and crunchy on outside but too salty for me. And baba ganoush is too smoky. Tabbouleh has too much onion and not enough grain in my opinion. I don't think onion should even be in tabbouleh! They give one piece of regular pita and one piece of whole wheat. I prefer their regular. Not sure if they'd let me choose, I never think to ask when ordering. That's why I'm not a regular customer. When I'm in the area and wanting hummus, I'll visit. Love their hummus. And...