Utah and ice cream both go together. Like the classic American game of baseball and popcorn and homemade apple pie during the Fourth of July, Utah's great and grand tradition begins and ends with ice cream. How it happened is an amazing tale of legendary lore that could only be told and shared in Utah and no other state. For it is the state of Utah that houses the gigantic snow peaks and some of the greatest skiing in the world.
If Starbucks is the hub for coffee and conversation, then Leatherby's is the Grand Central Station for all the tired travelers and mom's in mini-vans to gather at the Ice Cream Headquarters of Utah and gobble down gallons of the best tasting cookies and cream on the planet. Utah loves her cows for sure! The cow is as sacred or more so than India's beloved bovine's. We understand the cold almost unutterable statement,"No Cow, No Ice Cream." But dont say that in public. Oh no! There's not a local around that's going to even think about the lack of delicious Ice Cream. There, I said it, but wont say it again. We dont say that here.
Try their turtle pie and just try, I dare you to eat it slowly. its impossible. Everytime I get the Turtle Pie, I tell myself,"Okay, just take it real, real slow. There's no hurry, we've got a bunch of screaming kids tearing our hair out, but slow down and sloth it along." I take one bite, then the tremors start to shake my hand. I take another bit and begin to shake all over like a richter 5. And finally IScream,"I can't take it anymore" and I gobble down the bowl like a starving student. So goes the short and sweet life of the Leatherby's Ice Cream. Its a very brief lifespan for them, but the Leatherby's team has told them from the very beginning,"Your going to be the biggest rockstar on the planet as a Leatherby's Ice cream dish, but you wont be around long and were sorry."
But please don't ask where they hide the ice cream cows. That always brings a confused and puzzled look up on the waitresses face unless you just want a good laugh but they just make...
Read moreTimes visited: 1
I am overwhelmed by how incredible the food is, and how... Complacent everything else is. It's such a shame because the atmosphere with the old timey feel with the leather seats and ice cream sundaes is my favorite restaurant environment... And that's almost lost because of how dirty everything is. It's all forgotten while enjoying the delectable flavors of what you order, but while you wait for your food it's hard to not zone out in the loud environment and focus on the negatives of the establishment.
This isn't to mention the terribly archaic payment system in place... Two cashier lines, but they move super slow. No NFC payment option. The poor people working the register have to do the math to calculate the tip I want to leave.
It reeks of complacency. It's been successful one way for a long time so the owner probably isn't keen to change a thing. Why spend the money or the time to scrub the tiles back to a white color? People come for the food regardless. Why change how payments are handled? People probably don't care and it's not that inconvenient for the employees. Etc. You can tell that the minimal effort is going into keeping the restaurant alive so it can maximize its profits. And while that's disgusting, the food is nothing but delicious. It's good enough that I'm considering returning, but it's gonna have to be take out.
Aside: my wife has eaten here twice previously over the last few years and got food poisoning both times.
Considering my slightly scathing words it's a high score I'm giving! But I feel bad for the people that work here who are nothing but kind and hard working, and again, whatever recipes they're using are infused with magic, because they're great. I just wish that the owner would put some elbow grease into making the appearance of Leatherby's just as appetizing as its food, and if that happened, it would unlock this place's full potential... Something I hope I could...
Read moreWe were very disappointed in our visit to you're location (Draper). As we were being sat the host was going to seat us in the middle off the dining room with the table super close to others in the restaurant. We politely asked to be seated in a booth in which he refused. We explained that our five year old is Autistic and struggles with sitting in chairs and being that close to others. He said okay I understand but the booths are for bigger parties. We explained we understood but as there was no other guest currently behind us in line that we would appreciate it if he could make a accommodation for our child. Even sitting in the back area with no other guest, He then refused again and told us he understood what we were saying. We then explained to him our situation again and that our child is autistic and Autism is a disability. He refused, a very kind hearted couple sitting in a booth eating ice cream then offered us to their booth and said they would switch. He then said no, I need to go talk to someone. He then came back and said we could sit in a corner booth. By then our child was scared and begged us to leave. We tried to sit down and calm our child and reassure it would be okay but the damage was done. What we were trying to avoid. I talked with the manager after removing my child from the situation and explained what had happened she was very understanding and apologetic. I asked that she please take time to educate your staff about all disabilities and not all are physically seen. My heart is broken for my child and our family. Refusing to accommodate someone with disabilities is discrimination and no one should ever have to feel the way my family did this evening. We did not stay and we won't be back to those location. Please do better for...
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