Starbucks Coffee Company — Restaurant in Edison

This place is walking distance to me, I’ve been to this Starbucks average once a week. And that’s pushing it! (I try to stay away from it if I can)

Whenever I order my regular tea, I get told it’s sold out we don’t have anymore. So I deal with it.

Then I ask if I can get a caramel frapp and they said their machine is off. WHO CUTS THEIR MACHINE OFF FOR A TOP SOLD DRINK MORE THAN AN HOUR BEFORE CLOSING?!

I wouldn’t be writing this review if this happened to me 1 time. No no no this has happened to me 4-5 times in the last 2 months. So out of the 6-8 times I’ve visited this location- 4 times I was told they didn’t have two completely different drinks! Idk if it’s me or what. The lady that was there continued to tell me that they cut off their tea machine or whatever at 6 and whenever they run out then they’re out. Meanwhile, today I walked in at 7:45pm and got told that same thing but they close at 9pm? I’m starting to question who’s in charge over there for such terrible service.. the amount of money you’re missing out on target Starbucks is unbelievable.

I understand cutting off making tea maybe an hour before you close because you will probably have leftovers.. But to cut it off 3 hours before your closing time and your blender gets cut off over an hour before you close??!?

Highly disappointed to say the least. I’ve visited other Starbucks a half an hour before they close and they happily make whatever I want. I’ve never had an issue with Starbucks but this one is horrible. Highly NOT...

As others have experienced, there is a woman working at this location that is unprofessional, rude and is single-handedly making this location awful.

Stopped here three times in three days. She was working two of the days. Backwards hat, chains, and calling one of the employees stupid. He was obviously new and she was just laying in to him. Swearing, saying things under her breath…

I got up in line to order and she claimed they didn’t sell what I requested. I said “I ordered it yesterday.” She said “we ain’t got that. You can only get (whatever).”

I said, “I’m certain you have it; it’s on that tap over there.” The new kid said “it’s the nitro tap.” She told him to shut his mouth then told me she was “just making sure” that’s what I ordered.

It took her 7-8 minutes to pour the cold brew (from a tap). The entire time she was loudly complaining about every incoming order.

Life hack: if things are so awful, work elsewhere. You’ll be happier as...

This Starbucks location is a disaster. There’s a lady working here with chains on and a backwards hat who is extremely unprofessional. She’s rude, loud, and carries herself in a way that makes the entire environment uncomfortable. Honestly, it’s ghetto in there.

Everything I’ve ordered from here tastes disgusting — drinks are off, food is stale, and it seems like nobody takes any pride in their work. On top of that, there’s always tension between the employees. I swear I wouldn’t be surprised if one of them hit the other one day because of how much drama and conflict there is behind the counter. It’s a total mess.

Please, I’m begging whoever’s in charge to step in and fix this place. It’s embarrassing for the Starbucks brand and a miserable experience...