Arby's — Restaurant in Edmond

So we're new to the area and went to this Arby's... ok, the food Taisted good, but it's presentation was kinda wild. Both of our Beef and Cheddars were missing Sauce, and the meat was more on the edge/off the bun. Kinda sucks to have to re-assemble and sauce your sandwiches before ya can eat. My Chicken Cordon Blu was good, but the ham was a big ball of meat in the middle. Also had to refix this one (fyi I have worked for Arby's as a Manager, so I know how these things should go together) Finally, I didn't get his name tag but the Cook in the back was, first of all on his phone the entire time we were there, openly visible to the dining room and counter. Very unprofessional, this should be done on a break away from public view. My wife and I also saw this same cook use his "GLOVED HAND" to reach into his shirt/apron and scratch himself, then never changed his glove to put food together. ... nasty ... oh lastly the Curly Fries were STONE COLD and OLD. ..I would have asked for a replacement but we were home before we could. As a final GOOD NOTE .. while others were standing around, the guy at the register (Black older gentleman prob very new) was fantastic. While the Cook was chilling on his phone, DT Person was talking to fry guy after he took our order he asked about our day, and apologized for the order taking long (My Chicken). Very pleasant and approachable. Give that guy a Big Pat on the back. .. we came in at 430ish pm on June 15th if that helps you identify him.

I honestly don't know if I will give this location another...

Beware! If you ding a door on accident there is a angry parking lot troll who lives in the drive through window. Even if you have the full intention of paying/offering insurance the troll will not be satisfied as she yells from her power full castle window. And if it is the first Friday of the month you may just aggro the mother troll, at this point she may try to use her magic phone to call upon the Edmond Police (for a paint ding). She pretty much at that point will just try and trap you and end the raid by getting you to give her a cashiers check before getting any type of damage assessment done. Do not fall for this illusion magic! Make sure you have a solid team healer who can cure the illusion debuff, and at that point all you can really do is hope the party tank can take the dps of the Parking lot Troll. If you try to dps the troll down, she has a team Rez that is casted by the mother troll. This Rez in combination with her bad breath AOE that does 10k damage with a 700 DOT pretty much making this Raid boss impossible to beat. Your best bet is to cast Insurance Copy and hope that this stuns the Troll long enough that you and the rest of your party can escape into the next phase otherwise 5 minutes into the raid you pretty much just get swarmed by EPD mobs as she just spams her 911 cast...

Usually a nice experience. Lady must've been having a bad day. There was a misunderstanding on our part with our order. We asked for the small meal on accident forgetting that it's usually just a Reg or Large meal. She gave small drinks so we asked if the small is cheaper than the Reg to see if it was still a good deal. She gave a huff and shut the window while we were inquiring. We tried to get her attention but she ignored us. So we decided to just go somewhere else, but we needed the card back. Tried getting her attention some more, still got ignored. She charged the card before finally opening the window. In her defense it was probably frustrating, but it was also frustrating for us being ignored as well. Guess we were both frustrated. Just a bad experience....