Better Buzz Coffee Encinitas — Restaurant in Encinitas

This may be hard to believe for some, but there actually was a time in human history when you couldn’t find a coffee place seemingly on every street corner. Today it feels like you can stumble upon 3 of them on a stroll to your mailbox. Clearly the need to set out on a trek in search of coffee has been eliminated. That is, of course, unless you’ve discovered a place worthy of the trek. Well we believe that we have!

This Better Buzz location is outstanding. Sure the coffee and food are really good, but I think it’s the vibe that really stands out. Laid back, but somehow intentional about nurturing what you feel here. A great place to meet up with a friend or pound out a few emails. The song selection and volume blend into the vibe seamlessly. Yes, you can place your order to go, but why miss out?

The laptops were out in force during our visit, but the convos at numerous tables were also flowing.

Our only warning about this place is don’t think you’re gonna attend a virtual work meeting and go unnoticed. Your colleagues are gonna quickly realize that you’re in a way better place than they are and resent you for it. No work phone calls either. Stick to surfing that keyboard of yours or risk being outed as someone too chill to be paid for “working.”

And that’s…Henry’s...

I’ve been a fan of Better Buzz for years—what sets a truly great coffee shop apart isn’t just the coffee (which, to be fair, is still solid here), but the people and the experience. That’s what keeps customers coming back. Unfortunately, the Encinitas location seems to be losing sight of that.

I visited the store this Saturday evening and was disappointed by both the cleanliness and the service. The front area where patrons sit to enjoy their drinks, chat, or get work done was dirty and clearly neglected. It doesn’t take much to keep a space tidy, but it looked like no one had bothered to clean in a while.

Even more frustrating was the attitude of the staff. A simple question about whether the Wi-Fi was working was met with an eye roll and zero initiative to check or assist. The store wasn’t busy—no line, no rush—yet there was a complete lack of effort or courtesy. Customer service felt like an afterthought, if that.

I’m a local and have supported Better Buzz for a long time, but if this is the direction the brand is heading as they continue to grow—detached staff and unclean stores—I’d rather take my business elsewhere. At least at Starbucks, I know I’ll get a clean seat and someone willing to help.

Do better,...

Manager at Better Buzz Encinitas needs to be changed IMMEDIATELY. From what I have learned and seen, Better Buzz will go out of their way to inauthentic their customer service experience. My friend had a terrible experience at this Better Buzz 2 weeks ago, and his review was deleted. This is an extreme issue and false advertising. If people go to a place that raves on about their good customer service but fail to deliver, expect some disappointed customers. When I came here yesterday at 8pm to get some tea after dinner, I was rudely told that “we close in 30 minutes” right after walking through the door with my husband. Immediately I felt uncomfortable and wanted to leave, but I wanted to see more of what my friend was talking about when he had his bad experience here. Rudest and most entitled cashier I have ever come across, which is crazy because I only got a tea with honey. I used to come here a lot more often 2 years ago, and the quality of everything has gone down significantly. I genuinely feel like this is a management issue from within the building, because everyone who works there look miserable. Miserable workers come from a miserable manager, especially in...