Popeyes Louisiana Kitchen — Restaurant in Enfield

My partner Heather and I were happily able to finally visit and order some chicken from this newly opened Enfield, CT location that opened up last Thursday Nov 10th 2022. We both love Popeye's food and service. The reviewer who gave this place 1 star obviously doesnt realize that it JUST opened up and every place that's new that opens up will have kinks to work out. But for my partner and I we tried it and ordered 2 Big boxes that had 2 things of chicken and they came with biscuits and some sides. We both had 2 things of Mac and cheese and fries......for us at least we thought the service was excellent and the drive through went very fast. No major issues. And the guy at the window when we went there at 8:30pm on a Sunday night November 13th 2022 was super nice and had a nice smile and was very polite. Don't know his name but excellent service. Also the food was awesome. Hot and the Mac and cheese and the biscuits were perfect and tasted great. We plan to be back soon. I'm from Enfield and couldn't wait to try this location out. No regrets here. Worth every penny.

Small update: went back to Popeyes at this Enfield CT location on Nov 22 on a Monday night between 8pm and 830pm I believe and ordered a set of 2 2-piece combo chicken meals and a large Mac and cheese and mashed potatoes. One for me and my partner. Drive through at night took a few mins to get through but got our meals and everything was excellent. All these 1 star reviews are people who expect too much from a place that literally JUST opened and only been open since Nov 10th 2022. You're going to have hiccups and trial and error. You can't expect perfectness from a fast food place as soon as it opens. Not going to happen. People sound very impatient and rude and expect too much. Give this new Popeyes location a chance. Things won't always be 100% perfect all the time. But for some people that's too...

We have visited this location many times, it’s fairly nearby, and we always enjoyed it as a treat from time to time. Yet as of late, things have been below par, in several areas. Firstly, it appears we are no longer allowed to order the regular size meals anymore, and are forced to purchase the larger size, with or without our knowledge. This has occurred three times consecutively as of now, and we feel very uncomfortable and uneasy about this somewhat recent practice. Especially seeing as the regular size meal options and pricing are still displayed clearly on the menu. Secondly, the items we ordered were incorrect in comparison to what we received, and the quality was very poor. The chicken to crust ratios were very off, a very thin, incredibly dry ribbon of chicken, encased in a thick overly fried crust of breading. Our sandwiches were also improperly marked, which was incredibly concerning, as I had ordered the ghost pepper sandwich, and my fiancée had ordered the original spicy sandwich, luckily she does not have a spice sensitivity or else this would have been a far more serious issue. I ordered the original ghost pepper sandwich yet both sandwiches came prepared with bacon and cheese, again this could have been a much more serious issue if either of us were to have a food allergy to either added ingredients. In conclusion, we do not appreciate being forced to pay more than what we asked for, especially in such a sneaky and untrustworthy manner, and we would like at the very least to receive the correct items, labeled correctly. It will be a long while before we will return, if we ever decide to do so, there is a KFC near enough to our location, and as a chef, I can make a much better quality fried chicken...

I have genuinely never been so personally attacked by a meal.

Popeyes Enfield, what in the name of culinary war crimes did you send me?! This wasn’t food. This was a hostile act. I ordered chicken, but what arrived looked like it had been cooked during the Great Fire of London and then left in a dusty attic for archaeologists to discover. 🍗☠️

The chicken was so dry, I heard it whisper “water… please…” as I bit into it. I’ve had more tender bites from IKEA furniture. And it was so overcooked, I thought maybe it was revenge, like the bird had cooked itself out of spite.

The fries? Let’s talk about the fries. Actually, let’s not. Because I’m convinced they were made by someone who’s never seen a potato in real life. Limp, cold, underseasoned, and somehow spiritually draining. 🍟 They tasted like defeat.

And the biscuit… dear God, the biscuit. I’ve had emotional breakdowns with more moisture. One bite and I was transported to a desert plain where hope goes to die. It didn’t crumble, it shattered like a ceramic plate. 🧱

This meal was so aggressively bad, I genuinely thought I was being pranked. Like I expected Ashton Kutcher to jump out yelling “You’ve been PUNK’D! Here’s a real meal!” Spoiler: he never came.

If food could gaslight you, this would be it.

Never again. I wouldn’t feed this to a Sims character.

I’d rather...