Taco Bell — Restaurant in Ennis

Update: Today meal was fast however the chlupa shells were STALE. Not sure what the deal is with this Taco Bell but they need to step it up.

It was a 3 ring circus tonight. The line did not know what they were doing and couldn't keep it together. Finally the manager stepped in and started getting them to focus on one ticket at a time. It took at least 15 minutes for me to get my food and then it still wasn't right. The Nacho Bell Grande only had meat beans and cheese nothing else,and it was all slapped in one spot just totally disappointed even the free churros that they threw in there for the wait was not worth the wait. I don't know what's going on with Taco Bell but it sure has gone downhill.

9/4/24 Ordered 2 Mexican pizza with no tomato, add onion. Received two Mexican pizzas no tomato add sour cream. How does onion sound like sour cream??? Also ordered loaded nachos and everything was in one spot. Placement of the ingredients need a lot of work. Also employees didn't seem to give a care no please, no thank yous, no is your order on the screen correct. This place is really going down. What happened to caring about what you do...

Like most fast food places, it’s got highs and lows. This locations had a young girl running the drive-thru and royally screwed up our order. Like we peaked in the bag as we drove away and got confused. We parked and I walked it back in to ask where the rest of our order was. She peaked in, realized it wasn’t ours, told me to wait, walked back to the window, then after a moment…. handed it out the window to the next car! Haha WHAT? My hand was all in the bag examining, spilled the twists, etc. I felt bad for the unknowing customer! After glanced and whispers it was obvious my family’s 2 big bags of food had gone elsewhere or disappeared entirely. The slightly older gentleman (not sure if manager or not) was kind, assuring, and helpful! The stoned teen wasn’t enough to make us not return to this location — but I’d recommend...

I went here one evening only to find out that I my wallet at my house, and the only thing I had on me was my phone - so I went into this Taco Bell and asked if they had Apple pay, and they said no. I checked online and it says that usually most if not all Verifone card readers have Apple pay. The manager (?) then tried to use Apple pay on his phone to no avail, so he ended up paying for my meal along with my boyfriends (it was about $9) because I had told them I only brought my phone with me and forgot my wallet (I thought Apple Pay would work). That was extremely nice of him and it just proves that there are truly great people out there, honestly made my day (': Definitely will be returning here, the customer service and...