I recently got a sandwich at subway, and that experience started out very promising. The worker was nice enough and was able to correctly create my favorite subway sandwich. When I sat down, ready to happily eat my sandwich, I noticed a hair sticking out of it. Thinking it was a fuzzy, I tried to remove it but soon realized it was stuck in between the meat and cheese. Finding a hair in my sandwich was not the reason that I’m writing this review. Instead, I’m writing this review because of how I was treated when I brought the hair to the attention of the only employee working that night (this was at 8:00pm so there were no other customers). I politely informed the worker there was a hair that was in my sandwich and I would like another one. The worker asked for me to show him the hair. Simple enough, I showed him the sandwich and pointed out the hair. He replied “I don’t see it.” I continued to point out the hair for about five minutes until he finally acknowledged it; after doing so, he told me “take it out.” Astonished that that evidence was not enough for him to make me a new sandwich I clarified that he wanted me to pull the hair out to which he replied “well it’s your sandwich.” I picked my way through the sandwich to pull out a piece of hair that wasn’t mine while the worker stared me down. Upon completing that task he said “okay I’ll make you a 6 inch”. My original order was a foot long. Keep in mind that the worker never took accountability for the hairy sandwich nor did they apologize. They also made me feel like a liar through the entire ordeal. I will not...
Read moreWorst. Subway. Ever. Employees are rude. They don't offer "specials" advertised on tv, but just say so. Don't need all that attitude.
I got a Veggie Delite, and it was anything but! Other Subways, the normal amount is four little triangles of cheese, but here that is extra and an upcharge. I asked for extra tomatoes, and they put on one extra slice. Wanted mustard. Evidently, the bottle was clogged because when she squeezed it hard enough to blow out the clog, half the sandwich was awash in mustard. She didn't scrape any off or spread it around. Just folded it in half.
My friend ordered ham and cheese but made the mistake of requesting Swiss cheese. Nope! They don't carry that!! How about provolone? Not even a response. And they don't slice the bread open. They rip it apart like ravenous beasts. The tip jar (at a fast food restaurant) didn't surprise me. The fact that it contained more than three cents did! Will never return; will never recommend. It's difficult to screw up a sandwich when all the ingredients are prepared and right in front of you. Difficult, but these folks proved...
Read moreFirst of all this store is TINY, I understand it’s a small complex but there are no tables inside and sporadic seating available outside. Second of all, the staff was very rushed and very pushy...screaming out to the next person in line and not slowing down to adequately make the food. I had to walk back inside to have them toast my sandwich again because the eggs were freezing cold. They had a new cashier who didn’t understand the short hand scribble on my sandwich and the other employee was a bit rude when she asked for clarification. Third, I paid 28 dollars for two sandwiches, chips, and drinks. Again, I understand the area is pricy but coupled with the atmosphere and the service I feel like that was ridiculous. The only plus to this is the views from the parking lot but that’s the case for the entire city. Try the local restaurant in the same complex or even the Starbucks for a...
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