Ordered Pad Kee Mao. Noodles tasted strongly like latex gloves. Someone definitely dropped a glove in the noodle vat. When I took it back to the cart the worker said "oh yeah some people say that about the noodles". So if you're into thai food that tastes more like latex gloves than actually edible food made for people with a sense of taste, this is the spot!
Edit: Since I'm not allowed to reply directly to the owner's response, I have to do this edit. No, what I was tasting was not authentic Thai ingredients, I was tasting latex. I've been to many many Thai restaurants and latex has never been an authentic ingredient in any of them. Plus the employees said it was the noodles that tasted that way and you're saying it's the spices now, so which one is it? Yes, you are right, they did remake it for me, but that was only after I had to have a back and forth for a while about how bad the food was and they were like "so what do you want us to do about it?". I certainly never said I "loved" it after they made me an entirely different dish (I wasn't about to order something with the same noodles). I said it was "fine", which was to say it tasted like actual food rather than latex gloves, which is a pretty low bar considering you're supposed to be serving edible food. I've never left a review this long, but as a fellow business owner I hate it when other business owners can't just take responsibility for their products and instead try to gaslight their customers to save face. Stop trying to paint a narrative that isn't true and own your...
Read moreSadly, I will not be going to Thai elephant again.
I was happy to find them because they are open later than other Thai restaurants. I ordered the mild plus, and it is so hot that it is making my eyes water and my lips burn. I shared it with somebody who likes their food spicy and they said it was quite hot.
I went back to the window to ask them to remake it (and I can count on a couple of fingers how many times I have sent back food ever) and they said they do no returns or remakes, But would give me rice to cool down. It sounds like this has happened before. It was not helpful.
EDIT: the business responded telling me that if I go to other Thai restaurants, this is standard practice. It absolutely is not. I have been to pretty much every Thai restaurant in this town and also Thailand. There’s never been a mild plus I, nor my spice loving friends can’t eat. I had to throw it away.
This was a $20 dish, and I was not going to pay another $20 when I have to throw away the dish they already made me.
So, for the price of $20 (215 plus add ins) they’ve lost who would’ve been a repeat customer. Does not seem like a great...
Read moreIf you’re looking for authentic and delicious Thai food in Eugene, this is the place to go! Little Thai Elephant is a family-run food truck based on the recipes of the most popular Thai restaurant in Newport. After visiting today, I can say they have incredible food as well as superb Thai iced tea!!
I love pad kee mao and Little Thai Elephant has the best version I’ve ever tried! It was savory, spicy, full of fresh vegetables, and the tofu was cooked perfectly! Yum!! We also tried the spicy basil fried rice which was equally amazing. The Thai iced tea was insanely good and I’m looking forward to trying the coffee. The spice level is authentic, so choose wisely 🔥
I can’t wait to try more of the menu. They have plenty of vegetarian options and even a gluten-free menu, so there’s something for everyone. Thank you, Little Thai Elephant, for bringing the best Thai experience to...
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