The Sparrow & Serpent — Restaurant in Eugene

The menu is absolutely amazing! The names for the selections are fun and the ingredients to some dishes are made in-house which is a huge bonus. However, I would not know the taste and quality of their unique and signature dishes because, in a series of unfortunate events (see below) I learned that virtually nothing listed on the menu was actually available for consumption. Yup. That happened. We went on a Friday, yes a FRIDAY night, only one of the busiest nights for any restaurant, ever, only to be met with disappointment. Everything my partner and I tried ordering they were out of: only three of the eight or so appetizers were available (fries, rings, and mushrooms) leaving out the fun and unique options. Yes, you could modify the fries into different styles, but when ordering the five selection appetizer sampler, who wants three different versions of fries?? Very basic and key ingredients to menu options were not available. An EGG, really? I bet you could find a usable egg in a frat house on a Sunday morning after the Saturday football game. They were oz0ut of all but one cider, but luckily that one cider was not Angry Orchard, yet it still was one of the run-of-the-mill varieties found in any grocery store. No straws?! I literally thought the bartender was making a joke, like haha, that costs extra, but nope, my request was shot down by poor inventory management. It probably would have been easier for both staff and patrons to have a handwritten index card as that evening's menu or a one of those cool black light-up boards. You know the one filled with lots of handwritten words in a dozen of neon colors and smily face doodles that screams "specials" to which the eager patrons' faces light-up in wonder and excitement? But in this instance the reality it that it is a deterrent made to distract the guest from the reality of the situation: there is no such thing as Santa, you may still be hungry, and now you're craving those freakin Scotch Eggs and stuffed jalapeño things. I will however end on a positive note: the burger I ordered while dragging my feet and pouting like a five year-old being told screen time was over, was actually quite delish. It was cooked with expertise: the patty was a hand-formed, thick, well-seasoned, fully cooked, moist piece of carnivorous perfection dancing on my taste buds. The toppings were a little scant and the side was a pretty small portion, but I'll let those slide as they didn't charge me for the upgraded side and I was experiencing the first enjoyable moment since entering the establishment. As to whether I will return or not will depend on the ability of those in charge being able to order ingredients and supplies to properly sustain...

I loved Old Nick's. Recently though, it has gone down hill. I came to the bar looking for a place to hang out for the night. I come in very nice and willing to buy a drink usually, but the barkeeper didn't return in kindly to me drinking water. Gave me that serious judgemental stare down. Mind you, I was feeling a bit too buzzed so I decided to have water till I normalized. I go to the outside seating to chat with friends on my phone for 30 mins. When I came back to the bar with my water the barkeeper sternly asks if they can get me a drink, I say no. They then got this hostile tone with me and asked that I had too buy a drink and also pay to see a show (that was not going to start for another hour or so). I get it, a gender non-binary walks in with a backwards cap and nails and you gotta be a rude to them at the get go. I said that I would as soon as I sobered up a bit. But after feeling the hostility from the barkeep, I said " And that is how you lose customers" and I left. This is the 2nd time I dealt with this same barkeep being hostile towards me while I return nothing but kindness. The barkeep has long dirty blonde hair and glasses. I have tried being super nice. I tip my bartenders more than 20% tips when they are chill and respect my breaks between drinks. I hate being drunk and I just drink to losen up. I have worked in this industry before and their attitude is un-professional and unnecessary. This was a favorite bar, but this barkeep needs to work on their customer service and stop being some angry troll under the bridge. I suggest people to go to Nelson's in the Whit to get professional service and excellent drinks....

So I'm giving this pub 5 stars because I've been here before and I absolutely love this pub and the events they put on and how the atmosphere normally is.

The only reason I gave 2 stars for service is because this past Friday on August 25th I went to fetish night and I loved it however there was a woman working who I think was the manager I'm not really sure she was very busy and bustling around and had sunglasses on her head and had long greyish hair. Anywho she treated me and my friends what I would consider very rudely and I didn't think that we did anything to deserve that, She even snapped at us twice.

I am a bit oblivious so there might have been something that we did that upset her or that was in poor form but that was never communicated to me and my friends and so we just kind of felt unwelcome the whole night and eventually left the event a bit early.

I definitely would & will recommend this pub to a friend like I said the events have always been fun & enjoyable. Before this past Friday I have always enjoyed myself & I definitely support the causes this Pub has made known they stand for & I absolutely love that they off free holiday meals to those who ask in the occasions.

However I personally am not sure if I'll be back & I don't mean that as a "Karen" threat I'm just genuinely communicating I felt very uncomfortably however I am originally from another state across the country so maybe I'm interupting things wrong as I'm aware community culture is...