I'm assuming this might be a great place for drinks... when it comes to the food, specifically the burgers, it is "hole in the wall" quality, quality restaurant pricing ($18 for burger and fries)
The burger is described as fresh/never frozen (which would justify a high priced burger) and shoestring fries. Instead, my burger had the frozen lines around the edge of the patty that you always see on meat frozen before cooked and the fries were typical fat fries.
When I explained the discrepancy between what I ordered and what was delivered, the manager started by telling me that sometimes you don't get what you hoped for and then proceeded to tell me about how she was the best server with the best customer service there is. She also let me know that the meat comes in fresh and then it freezes in their walk-in if it is not sold fast enough...
So I pointed out to her that her menu says "NEVER frozen," which I agree, should raise the price of the burger. That said, I did not get the shoestring fries nor did I receive a fresh/never frozen burger, but I did pay the full price and even tipped $1 (on a to-go order). She tells me that I am the only customer who has ever had an issue with the fries and the burger and that there is absolutely nothing that she will do about it... "that's just what happens sometimes."
I went there due to good reviews and I paid a high price ($18) for a burger and fries due to its menu description. 3 hours later, I am very hungry again and went to have a conversation with the manager and received a terrible attitude. I am writing this review to pay it forward to the next person looking for a local burger spot with good food that fits the menu description AS WELL AS the price and a manager who will handle discrepancies with grace...
This restaurant is not a place where you go for food
EDIT: Notice the owner's response: "Spam"
This is the type of customer service you can come to expect from these people. If you don't believe me, go there and see for yourself... you'll see that they charge $18 for for a burger and fries (which is the most expensive burger and fries in Everett) and that will be proof enough. I am leaving this here because I know that if they will not update their menu to admit they are selling lower quality food, then they definitely will not update their menu to lower the cost for that lower quality food. But I am telling you now, every single burger spot in Everett cost less and taste better. I am not marketing to any one in particular, but every direction is up from here....
   Read moreWalking into The Flying Pig felt less like entering a restaurant and more like being abducted into a forgotten corner of a truck stop nightmare. The air was heavy â a stew of scorched oil, unwashed bodies, and the unmistakable aroma of reheated despair. I shouldâve walked right back out. I didnât. I blame the morbid curiosity.
Behind the counter loomed the cook â an oafish mountain of a man whose apron looked like it had survived a grease fire and lost the will to live. He stood over the grill, belly protruding like a monument to cholesterol, poking at a slab of meat with a fork so bent it looked like it had been in a bar fight. This, I presumed, was the infamous Chef Bubbo, lord of the lard.
The menu was laminated chaos. I ordered âThe Pig Poutine,â which promised âa heap of everythingâ â and delivered exactly that, including what mightâve been a fingernail. The burger was a pallid shade of sadness, squashed beneath a bun soaked through with something that resembled motor oil. The cheese had crusted over into a solid sheet, like a slice of yellow regret. Every bite tasted like broken dreams and fryer sludge.
The fries were limp and lukewarm, as though they had given up before they hit the plate. Each one left a slick of grease on my fingers that not even the crusty napkin dispenser could cure. My soda came flat and lukewarm, served in a cup that smelled faintly of pickles and fear.
At one point, the cook scratched himself wearing the gloves he was preparing food with and started smoking a vape pen, and shouted, âYâall still alive out there?â Laughter erupted from the back â possibly from the rats.
I made the mistake of visiting the restroom. If a gas station bathroom and a haunted meat locker had a baby, this would be it. The floor was sticky. The soap dispenser was missing. There was a plunger sitting in the sink like it had a job to do. I washed my hands in silence and shame.
To sum it up: if youâve ever wondered what it feels like to be slowly digested by a restaurant, The Flying Pig is your chance. Come for the calories, stay because your feet are stuck...
   Read moreI came here roughly a year ago because I saw online that they had the best burger in Everett. When I read their menu description, it said "fresh, never frozen patties with shoestring fries." I ordered it to go.
When I brought it home and started eating, it very clearly was a frozen patty and the fries were regular fries and the total of the bill was about $25.
I went back after taking a few bites and told them I'd rather just have my money back because the patty was frozen and the wing fries were given, therefore it was a bait and switch
The server then told me that the burgers come in fresh then they freeze in their freezer AND she's the best server in WA and other people don't complain so I shouldn't either. No money returned, no hard feeling on their end
I'm writing this because I wrote a review in the past that has somehow been deleted and I see that the owner has been trying to make things right with other discrepancies. The last time that they responded to my review, they were very rude and public about it.
I suggest that you do not eat here. But if you do eat here, take your first bite before paying that bill. They do not believe that what is written on their menu is an obligation for them to follow. However, it is your obligation to pay the full price that they show...
   Read more