Horrible.... I went through the drive thru and was told they were waiting on the meat to cook for my burger and to pull up they will bring my order to me. That was at 4:06pm (I have the time on my receipt) 4:30 comes around and still no food. I walked inside and requested my food. The girl at the front counter instructed me that I was in the drive thru and she doesn't deal with the drive thru and walked away. I heard her say something to the gentlemen like " umm drive thru" and pointed at me. The gentlemen just looked at me and turned his head. Finally a women (who looks to be a manager) asked me how can I help you. I explained to her I've been waiting in my car for almost over 30 min for my food. She took my receipt and went to talk to the young man running the drive thru. She then returned and said oh we don't have a container for your salad. I asked her why someone just didn't say that! She responded oh their just kids and made a little laugh. At this point I'm upset and thinking to myself I don't care what they are they are getting paid a wage for what. If thats the case let me get a job a McDonald's to do nothing. Oh let me not forget how nasty the floor was rittled with napkins and a spoon. Needless to say I won't be going...
Read moreI ordered a fish sandwich meal. In place of a soft drink, I requested a milkshake. Naturally there would be an upcharge. However I noticed my total seemed a little higher than it should have been so I asked how much a milkshake cost at regular price. She told me 399 plus tax. That's also what the receipt notated. After briefly arguing with them and they're not understanding it, I tried to order my meal with a sprite so that I could get my soft drink that comes with it and then add milkshake at its regular price since I was being charged full price anyways
For some reason they were all totally confused, offended, and even swore at me. Finally they tried to take my milkshake back and return my money before I even got my sandwich and fries. I was not hostile or rude but I was treated like I...
Read moreI have to give 3 stars. I order a coffee online and asked for curve pickup. Time was around 8:45 pm. I was sitting waiting at the curve pickup site at my number spot for about 10 minutes plus. There were couple of cars in the drive through and by the time they deliver the coffee no one else was in line at the drive through. I was able to see inside the store and saw 2 emoyees just talking to each other by the walkway. What kind of customer service is this? What is the point of ordering online and parking on one of the marked spots ? 1-4) at this place. I am giving this rating because the drink was made good! As it is supposed to be. I will recommend this place to take more serious their jobs and get at it. This is a service that we the customers are paying for it! None of...
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