Food is sometimes hot and fresh when delivered; however, just as with most restaurants that deliver, you do have to place a request for paper plates, napkins, and silverware. I’m from a much larger area back East, and living in a small rinky-dink town such as Fallon stinks. You only have a handful of department stores as well as a number of restaurants to choose from. Unfortunately, there is only one Dominos restaurant to choose from. So, with that being said, here is a little word to the wise, try buying a frozen pizza from the grocery store and cook it yourself. The customer service at this store is inept and substandard. The major reason for this is the fact that there is very little competition for this store to have to compete with. There is only one other pizza restaurant in town that delivers and that restaurant is a Pizza Hut, and there customer service isn’t any better either. Like I previously mentioned, my advise is to just buy a pizza from the grocery store and cook it yourself. Take Care and...
Read moreI was very unhappy with the food, service or long delay. I placed my order online @ 5:48 pm for curbside delivery. It didn't even get put into the oven until 6:20pm and when it was ready 10 min later. They didn't bring it out right away. I waited 10 min then notified the store through the online app. Still no response. I waited another 5-7 min and then called the store to let them know I was still waiting outside for my order that was ready over 15 min ago. The person that answer the phone did not apologized or even aknowlegde that it was late. Just said he would bring my order out. When he got to my car, all he said was here is your order. No I'm sorry, No thank you for waiting or being patient. I am very displeased with Donimo's and my unsatisfactory...
Read moreI am writing this review as I wait for my pizza that I ordered over two hours ago. I ordered it online and have been keeping an eye on the tracker. It sat in the prep phase for over an hour before I called them. I was immediately put on hold and forgotten about so I had to hang up and call again. Of course I go straight back to being on hold. When someone finally picked up, I was informed they are backed up and it would be about an hour. How do you get backed up that bad!? It has been another hour and my food is now out of the oven and has been in the Quality Check phase for 30 minutes. I'd bet money that it is cold by the time I get it. I could understand if this was a one time thing, but it is becoming the normal at this store. I love dominos pizza but...
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