We went through the drive thru this morning. The breakfast burritos were good, on the cold side but average. The younger girl working the window however might have been the rudest person I have ever encountered. From the second she started speaking it was obvious she was frustrated. She gave me a total without asking if there was anything else. When I tried to order something else, she wouldn't answer. Thinking maybe she didn't hear me, I politely asked again at the window. She looked me right in the eyes and rolled hers. She then jammed the pinpad in my face, got upset when I didn't do it correctly and raised her voice to repeat card instructions. I'm not an idiot, just didn't tap my card in the right spot. Then has the nerve to roll her eyes again after I decline leaving a card tip. I understand food service and customer service is stressful and sometimes unrewarding. I've done it for many years myself and sometimes you just have a bad day, this was ridiculous behavior and totally uncalled for as I was being nothing but kind in return. If you don't like your job, there are plenty around go find a new one. No one wants to visit a place for food and be abused by your staff, especially when there are tons of choices in the area. Also, this is one of the only times in my life that I have not tipped a food service worker. I'm not paying you extra after you treat me...
Read moreThere is not a better taco on the whole planet... it's too bad the tortillas aren't the same as they used to be though... most people do not like onions, cilantro, or sour cream, and that is why you have to ask them to put those things on your taco... if you know how to order, you'll get the best taco you ever had in your life. Y'all are pretty f** slow tho, seems like you're intentionally slow. The only location I like to visit is the South Fargo store on Uni. The 45th Street location seems to have never had a decent employee, they always give you attitude and act like your inconvenient for wanting tacos. I just sat in the 45th Street Drive thru for 25 minutes. I ordered 2 soft shells. I will be late getting back to work, but it's honestly worth it cuz these tacos get an A+ every time, no matter...
Read morePOOR customer service. I came in at 7pm and told them I wanted to pick up my order at 750pm (which is before they close) and they refused to take my order. I don’t understand what’s the issue if I pay ahead and pick up later?? I guess I’ll take my $100 order to Plaza Azteca where I always get...
Read more