Taco Time NW — Restaurant in Fircrest

Drove through the drive through, we ordered, as we passed the menu my passenger read out loud that they do not accept bills larger than $20.00. I said, what? My passenger was paying and I was the one who ordered had no idea all he had was a $50.00 and a $10.00. When we got to the window, I read the sign again at the window. My passenger then said, all I have is a $50 and a $10. I told the cashier that we didn’t know the highest bill they took was a $20.00. She said, you can go to the gas station they’re really good at breaking money. I said, I’m so sorry cause I didn’t know. She then raised her voice and said, “ You read it twice hon!” I immediately responded, No I read it once. She then said, I thought you said it earlier, I then said that was my passenger and I didn’t know he only had a $50. That escalated quickly. I don’t know of any customer who is going to want to go to the gas station and then return after being spoken to in that manner for just not knowing the policy. I am also not your, “hon.” I will from now on make sure to not visit this location when I would like Taco Time...

The cashier dude was super friendly (give him a raise!), and he was taking our orders. Suddenly a Karen (his supervisor?) came up and demanded all the adults wear masks. Sure, whatever. We could do without the mask shaming, Karen, but we get it... you're on a power trip and the guise of 'following the law.'

But when she said, "All the children sitting at the tables need to wear masks too," we were like, "Wait what?"

We even had a physician with us who spoke up and said, "Um. You're going too far."

So all 25 of us left (yes, 25 people) and went over to Chic-fi-a, which is right next door. Better customer service, faster, better food--slightly more expensive, but at least the supervisor won't Karen-shame your children.

One couple had already ordered and when they saw how the power-tripping supervisor shamed everyone, they came up and got a refund for their food and left.

Maybe stick to making burritos instead of judging the health care of other people's...

Normally Taco Time doesn't disappoint, as fast food at least, but epic fail tonight. Got in the drive thru at 5:55, did not exit until 6:35. Absolutely ridiculous, especially because there were only 3 cars in front of me. And of course, no offer to reduce price, or at least throw in a free something for the massive inconvenience, because don't forget this drive thru traps you!!!! Leaving was not an option! Timer pic showing my order taking almost 30 min. Got home 7 min later, both meals were terrible, soft taco meal and 2 crunchy taco meal. Meat was barely warm and was dry, like it had been sitting in a pan all day. Tots were tasteless. Wasted time, wasted $30, so just lost a customer.

Follow up: Taco Time reached out and are making this right. Impressed by the...