Five Guys is good, there's no doubt about it. But I'm from Southern California, where we had Five Guys and In-N-Out, so they will always fall short in the final comparison. While I realize that we can't get In-N-Out here in the Midwest, I'm still going to put then head to head for this review. FG makes some damn fine burgers for sure, but they are so freaking expensive! Yes, I know, there are free peanuts, but when your burger and fries run you 15 bucks, they should be waxing you car for free or something! At the same time, In-N-Out not only makes the better tasting burger, it is half the price. At the time of this review, the double-double costs $3.45. The Five Guys equivalent is $6.99. Hell, you can get the entire double-double combo for less than that!
And let's talk fries. Granted, In-N-Out fries are not great cold, which they get within approximately 37.41 seconds of landing in one's hands. While hot, however, they are the best fries in the business. Hands down, no contest. FG fries have too much skin on them, are always overdone, and still aren't great once they've cooled down too much. They do seem to stay hotter longer - maybe it's the cup?
In the end, Five Guys is the closest thing I can get to In-N-Out in Indiana, and I'll keep eating there every once in a while. It's just tough to make that call when I can sit down and have some nice Thai food three doors down for around...
Read moreWhy 3-stars? It comes down to value. The food is undeniably great. If you haven't yet had a Five Guys burger, tasting is believing. They're made from fresh smashed burger patties (not a frozen puck) but they're still juicy and flavorful. Standard burgers come with two patties (versus the "Little" version with a single patty) and they have paid upgrades like cheese (only American) or bacon. The free veggie and sauce add-ons can customize your burger to your heart's content, offering both grilled or raw onions, pickles, mushrooms, jalapeños and more.
The fries are cut fresh in-store, mostly crispy and very potato-y in flavor. Because they're fresh, they won't ever be as crispy as McDonald's using frozen fries. The fries are filled to overflowing, which is appreciated. Both the regular and Cajun varieties are excellent.
But the downside, which is significant, is the price. For a burger and regular sized fries and no drink, expect to pay a little more than $15. That's comparable to casual restaurant burger entree prices. For a somewhat bright and tacky fast food ambience, they're charging for what nicer restaurants are for a comparable food experience.
I rarely go because I can't justify the price regularly for the overall experience, but when I do, the food is always on point. If the prices were lowered, I imagine there would be lines out the door...
Read moreThe cashier rang us up for a drink instead of a fry and when we received our food bag, we realized on the receipt what had happened. We went up to the register to advise them that we wanted a small fry and not a small drink, well the cashier tried telling us that they wouldn't give us the fry because we had already used the cup, we did not it was our friends on another order, which we expressed to them. They then said we had to give them $1 for the fry when the cashier made a mistake and instead of just admitting she made a mistake she decides to get an attitude with us and starts yelling about our friends cup being used. What kind of people do you have working here that can't admit they misheard the customer. Its an understandable mistake and the fact that she acted that way towards customers!?!? Might want to rethink ever visiting this...
Read more