Greek's Pizzeria Fishers — Restaurant in Fishers

We do not recommend Greek Pizzeria. We sent the following email after a bad experience and got no response.

Hello, This email is intended for the owner/manager Chris Collins. We have been loyal Greek's Pizza customers for over 30 years. However, we had a very disappointing pizza experience on Sunday. We were in your establishment and spoke to Bennett about it Monday. He gave you my husband's name and phone number to contact, which as of yet, you have not done. Since I'm not confident our message and complaint was forwarded to you, I am writing you about our experience and concerns. On Sunday, I ordered a large pizza with onions, mushrooms and black olives. I ordered the pizza around 5:15 pm. The gal who took my order said it would be 45 minutes. One hour and fifteen minutes later, I called to followup. She said the pizza was on the way. It arrived about 10 minutes later. The young driver came to the door with my pizza. I said, "Don't I get a receipt?" He said no. I took the pizza, tipped the driver cash, then took the pizza in the house. The box was stone cold, and then I felt the pizza -- it was stone cold as well. Then I looked at the quality of the pizza. Hardly any ingredients on top compared to previous GOOD pizzas. We were serving this pizza to company and before it arrived, I had raved about Greek's PIzzas we'd had in the past. The pizza we received Sunday was terrible. We ate it because we had no choice. But it was the worst pizza I'd had from your establishment. When we told this story to Bennett Monday, he said you only have one driver on Sundays. I suspect my pizza was the LAST to be delivered. (And don't you guys have warming boxes for the drivers?) The pizza was around $32 and quite frankly, we'd like our money back. I look forward to hearing...

This past Saturday I ordered $100 worth of pizza and breadsticks for my sons birthday party. After waiting in the lobby of my hotel for a total of 1 hour past delivery estimated time, I had to call twice to check the status of my delivery. The first time the young lady was very nice and said the drive had just walked out with the order (shouldn’t have taken more than 5 mins). I waited over 25 minutes and called back. Spoke with Jay and he was extremely rude, staying “ma’am your pizza was delivered if you don’t have it you can come and pick up one pizza sorry ma'am” and hung up the phone on me. Found my pizzas at my hotel room door on the floor and missing orders of breadsticks in my order. Very poor customer service, the driver sucked as well because there is no way you thought delivering anyone’s food this way was ok. I’ve ordered from Greeks for the last 6 years and honestly I will NEVER purchase from this location again. The customer service alone was terrible and no accountability. Yes mistakes happen, not a huge deal. But if an order is going to arrive late, I think it’s your responsibility to call the customer and advise...

We held a team building event with 10 coworkers in our party. We wanted to have lunch at Greeks before going to The Escape Room around the corner. The first hiccup was that none of the employees present were over 19, so we could not order any beer or wine (can't argue with compliance of the law....just frustrating). We rolled with it and placed our food and nonalcoholic drink orders. We sat for about 10 minutes after placing our order before they came out to tell us that it would be an hour and a half to 2 hour wait before our food would be ready because there were only 2 people working. I understand that the world is short staffed right now. I'm not without empathy for the employees. However, potential customers need to be aware of the issues so that they can plan accordingly. We had to eat a rushed lunch elsewhere (thankfully they had staffing to accommodate us quickly) since we had an appointment for The Escape Room. I can't rate the food, since we didn't get to eat here. It could very well be a great place to stop on a lazy Saturday when you don't have a schedule to keep to. I won't be going back...