Placed an online order for a different location it went to this one, I called before they were scheduled to be made to cancel. I spoke with someone who didn’t speak English who told me they were already made and to come get them. They had already charged my credit card. She didn’t seem to understand so she put her son on the phone to translate, who gave me their bosses number, the wrong one first, but the second time I got his cell number only for him to tell me “We don’t control the credit cards. It was already made, just go get it! I can’t help you! It was only $18 don’t worry about it!” ARE YOU KIDDING ME! Needless to say I will be contacting Corporate. Wow! I can’t believe people do business this way! I wonder how many people this has happened too!...
Read moreOrdered online a grilled chicken foot long sub on 14th with a 10% tip added. When I picked up it was just the bread with grilled chicken. No vegetables or sauces. I had specifically added vegetables for sure and had opted for Sriracha sauce. Their service used to be very good last year. But when I came to pick up the guy over there seem not interested, and asked me to show the proof of order (which is fine - but I wonder who will hack a $12 subway order anyway). And who would order a subway just to get pieces of grilled chicken on a bread. Either something wrong with online ordering or the sandwich artist fully ignored.
Sadly I had to throw the sandwich. Waste of money and will be skipping subway altogether. Another sign of...
Read moreI've always liked this particular Subway. Always clean and they give you plenty of toppings on your sandwich. In fact, whenever my friends mention how Subways are so chintzy and try to cheat the customer of toppings, I've always referred them to this location as a good alternative to the normal Subway.
Today, however, I got home and discovered they'd given me VERY stale bread. If you can barely cut through the loaf because it's as hard as a brick then go get another loaf. Don't give that to a customer.
This is the first time I've gone to this restaurant on a weekend so that might have something to do with it. The owner and others who care about the future of the restaurant probably aren't there on...
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