Arby's — Restaurant in Flagstaff

You need to work in your delevery orders through postmates and doordash. Idk how many times they've made my delivery person wait over 20 min cause they didn't have any ready and then when I got the order they only made 1 or the 4 I ordered! He waited 20 extra minutes for them to make 1 of 4 ?! Not okay. I keep paying for food I'm not getting and not once have I gotten the sause that comes with the jalapeño bites. Just be more aware or if you have a limit on a item put that as an option. Postmates and doordash give you that option. If you don't have a product don't list it as avaible online. When it says arbys is confirming the order and you don't have said items maybe don't confirm it so I'm not waiting an hour or more for food I'm never gonna get. Even through the drive through you can't get it right or tell me you can't make more yet you do for others cause I've seen it first hand! Love your food but I'm about to just...

As a first-time Arby’s customer, I’ll admit, I walked in feeling a little intimidated. The menu was bigger than I expected, Arby's has never had a good name, and I wasn’t quite sure where to start. But that all changed the moment I was greeted by Tyler at the drive through.

Tyler was kind, patient, and genuinely welcoming. He didn’t just take my order—he made me feel like I belonged there. He answered my questions without a hint of judgment, made great recommendations (the classic beef and cheese really is worth the hype), and took the time to ensure I had everything I needed.

Thanks to Tyler, my first Arby’s experience turned into something much more than just a meal. It was comforting, personal, and surprisingly heartwarming. I drove through unsure, but left feeling like I had just joined a little roast beef-loving community. Arby’s, you’ve got the meats, but more importantly, you’ve got Tyler. And for those reasons,...

Thursday June 4th I went to the Arby’s in Flagstaff Arizona around 8 o’clock for a Doordash order. The manager was extremely rude saying I couldn’t pick up the order for my customer through the drive thru. If I would have known drivers couldn’t pick up orders through the drive thru during this PANDEMIC, I would have never picked this place to Dash at. The manager (Black curtly hair guy) kept assuring me that was his procedure. I picked up a order early during the day there and had no problem at all. I figure I should say something because the SAFEST way to pick up any order is through drive thru. This will less the chance for not only me getting COVID-19 and my FAMILY. I’m very disappointed in the business and establishment for not taking extra PRECAUTIONS during the time. Also the manager that was serving me was wearing a mask improperly. It was hanging around his chin and not on his...