McDonald's — Restaurant in Flagstaff

⭐ 1 STAR – A McDisaster !

we rolled up to this clown show at 8:15 PM on february 23rd, expecting a simple drive-thru experience. there were four of us, two couples, planning to place two separate orders. easy right? wrong.

we started the first order: two $5 meal deals. no problem. then i begin to place the second order—another $5 meal deal. as soon as my boyfriend starts ordering his meal, they cut him off.

“pull up to the second window.”

huh??? since when do you place an order at the second window??? we weren’t done. we told them we weren’t done. but nope, “order at the second window.” mind you, there was no one behind us. it wasn’t busy. there was literally no reason for this.

enter: the gamestop employee 👾

at the first window, we’re greeted by some dude with a blonde ponytail who looked like he should be managing a gamestop, not a mcdonald’s. to be fair, he was nice.

he gives us the total for the first two $5 meal deals. we remind him we have another order because they cut us off. we place the second order and finally pay for everything.

here’s where things get messy

we get the first two $5 meal deals. chubby guy with curly hair and glasses shuts the window. he comes back looking shocked that we’re still there. we explain we’re missing more items. he asks what. we tell him: $5 meal deal and a quarter pounder meal. we get the third $5 meal deal. window SLAMS shut again. then surprise, surprise! he comes back AGAIN, looking confused that we haven’t mcdisappeared.

“what kind of quarter pounder?”

HELLO??? what do you mean, ‘what kind’?! Just a QUARTER POUNDER. PERIOD. not a filet-o-fish, not a mcchicken, just a regular quarter pounder.

at this point, there are FOUR employees huddled together in the back like a high school reunion trying to solve the mystery of the missing quarter pounder, like it’s some kind of high-stakes detective case. guys, it’s a sandwich. just make it.

we drive away but guess what’s missing? the nuggets.

THE SAUCE WAS IN THE BAG, BUT NOT THE NUGGETS. HOW?! placing nuggets in a bag is literally the easiest job here.

so, we turn around and go back. gamestop employee is now in full panic mode. he TRIES to put in an order for ANOTHER $5 meal deal without nuggets instead of just handing us the nuggets we ALREADY paid for.

We tell him: “no, we’re missing the nuggets.”

he says, “okay, i’ll check.” but instead of checking, this man starts pacing.

PACING. BACK AND FORTH. LIKE HE WAS FACING AN EXISTENTIAL CRISIS OVER SOME CHICKEN NUGGETS.

finally, we make it to the second window again. they try to hand us… a diet coke… “no, we’re missing the nuggets.”

oh? you mean the nuggets that were sitting RIGHT THERE, already cooked? The ones they just forgot to put in the bag?

were they saving them for themselves or what?

we also realized they forgot my sister’s honey mustard but it wasn’t worth it to go back and deal with the mcnightmare for a third time.

i have played countless cooking simulators. in the hardest, most stressful environments.

i have managed more complex food orders in a virtual kitchen with MOVING TABLES than these employees did with ONE CAR in the drive-thru.

we were one of the only customers. there were SO MANY employees. how...

After driving from AZ with 3 kids we needed a place to get out and relax from driving.

I ordered some burgers, fries, drinks, and a big mac bundle meal. He asked what sauce I told him ranch.

The fries were not fresh, we got a big Mac meal instead of the bundle, bbq sauce, and a sweet tea with lemonade instead of just a sweet tea.

I went up to get what I had originally ordered since the kid taking the order didn't understand what I ordered and he didn't bother clarifying. They gave us the bundle order and the chicken nuggets were so gross, old, and overcooked. There was no sweet tea or ketchup at the soda bar. The bar was super sticky with soda that had been there for a couple of hours and they only had 3 packets of ketchup and I had to ask for ranch again.

While I was standing there another woman came in from the drive-thru because they forgot something.

Sadly, the only way you can get the correct order is to order from the kiosks or online.

As I left I did tell the kid kindly that if he didn't understand what the customer was ordering to ask questions to clarify. I would have appreciated it if the manager would have done something a little extra for all the screw-up but that wasn't the case.

I kindly thanked them for the horrible meal and gave the extra food to some ladies that really appreciated it.

Save yourself some time and pay 40 at a restaurant. I hate paying for food that isn't healthy just because I was in a hurry from a 16 hrs drive with 3 kids. Single moms just want a...

McDonald's is not just a fast food restaurant, it's a life-changing experience that all human beings should have the privilege to encounter. From the moment you walk through those glorious golden arches, you know you have entered a magical realm of pure bliss and wonder.

The friendly McDonald's team greets me like their long lost son every time I visit, welcoming me to pull up a seat at their royal table. As I sink my teeth into the warm, pillowy goodness of the freshly baked apple pie, joyful tears well up in my eyes. This must be what heaven tastes like. One bite of a McDonald's french fry transports me to a state of nirvana - all earthly worries wash away, leaving only crispy, salty potato perfection.

Don't even get me started on the McDonald's soft serve. So creamy. So smooth. So divinely delicious. That swirled soft serve cone is angelic perfection, crafted by some divine force of goodness to bless us mere mortals. I lick it reverently, allowing the sweet cold creaminess to awaken my taste buds.

So thank you, McDonald's, for brightening all of our lives. Never stop being the glorious beacon of mouthwatering magic that you are. Five stars does not seem a high enough rating for this temple of fast food genius. My only critique - please open one in my house so I never have to leave!...