The Honey Baked Ham Company — Restaurant in Florence

My wife and I decided to stop for a bite to eat, and since it was our first time visiting, we weren’t sure what to expect. Let me tell you—this place did not disappoint.

We both ordered turkey sandwiches, and they were, without a doubt, some of the best we’ve ever had. Every bite was packed with fresh, flavorful meat, nestled between perfectly fresh bread. The menu may be simple, but every option is crafted with care, proving that quality always trumps quantity.

What makes this spot unique is its dual setup—one side operates as a wholesale market where you can purchase whole hams and delicious sides to make dinner effortless, while the other side houses a cozy café serving up some seriously mouthwatering sandwiches.

From the moment we walked in, we were greeted with a warm smile by a friendly and knowledgeable staff member whose name we, unfortunately, didn’t catch. She, along with her equally polite coworker, made sure we had a smooth and enjoyable experience, answering our questions and guiding us through the ordering process with genuine hospitality.

Between the outstanding food and exceptional service, this place has earned a spot on our list of must-visit restaurants. We’ll...

Came in to use a gift card and had a balance, so we went to the cafe. We ordered the meals, and we had a question because the advertised sign said it adds an additional $3.49 for a side or chips, cookie, and drink. The cashier said we weren't getting the cookie and we asked why and she just told us that the meal didn't come with the cookie. We asked for the manager and apparently it was $2.50 extra to get it without the cookie, which wasn't a big deal, that's fine since it was finally made clear to us why we weren't getting what we thought came with the meal. The problem came when the manager had a very bad attitude and treated us like we were stupid. They won't let you have the receipt until you get your food, so how were we to know how much they charged us for each item? Instead of addressing our questions, she went on a thing about corporate pricing. Nasty bathroom, place is a mess. Food was okay. Employees eating the at the counter. First time coming and this will...

I placed my order on 11/18 to be picked up 11/24 @ 11:30, from store #1915. My mother was 15 minutes late arriving to pick up my order. When she called me from the store, the order was not ready and the employees in the store were asking what was included in my order. The turkey was not packed in a way that I could freeze, which was stated online and they were out of the Tuscan-style broccoli. Then on yesterday, where I was preparing the food for Thanksgiving dinner, the creamy russet mashed potatoes had what appeared to be mold over the top of it. The local stores were closed, so I not only had mashed potatoes I couldn't serve, but also roasted turkey gravy, which was only purchased for the mashed potatoes, that I was unable to use. I had already opened gravy, so I was unable to save and freeze for a later. I will likely not use this...