I just left this restaurant and I had to sit in my car and write this review before I drove home. I am wiping the tears from my face now, due to the unfair treatment my daughter and I have just received. When I walked in, we felt the lack of professional presence in the restaurant, causing us to feel uncomfortable and not wanted. We stood at the "please wait to be seated" sign for ten minutes before we were seated. Ironically, we were immediately seated when another family stood behind us. Once seated, it took a while before we saw our server. Being that she was busy we gave her the benefit of the doubt. She took our drink orders, then left us time to look over the menu. She then handled and put orders in for all of the rest of her tables (including the tables that came after us). Again being that it was busy we said nothing. She took our food orders and we felt rushed. This feeling continued throughout our whole meal experience. We also only saw our server when she dropped our drinks and our bill off. Meanwhile we were constantly asked for plates to be removed when we were not finished with our meal. We also continued to receive looks from other servers as well as management. We felt incredibly rushed and uncomfortable. I'm not sure whether or not the employees were instructed to stand behind and beside our table and watch us eat, because no other patrons had employees at their tables watching them. After continuously being watched while eating, we packed up our food and asked another employee for the bill. (We still hadn't seen our waitress since she dropped the drinks) I have never experienced having my table cleaned before I paid the bill, therefore enhancing the feeling of being rushed. Until this establishment stops profiling its customers, I will not be eating here again. Neither will my friends nor family. I will be seeking out advice whether this is reportable to the Better...
Read moreWe just moved to Florham Park/New Jersey two weeks ago. In the last two weeks we have been to Nonna’s 4-5 times due to getting settled in. Every time we came here (carry out or dine in) the entire staff was so inviting and friendly. They made us feel at home though we are so far away and made us feel so welcomed (even though they were incredibly busy). Their pizza is WONDERFUL and voted best in 21 County’s according to the signs and it shows. I had the Caprese Pizza, my husband had the Chicken Parm and we had a few other pizzas and a calzone tonight. We indulged in a wonderful local dessert which reminded me of home (the taste of beignets from NO). I love reading reviews, it’s how I base my decisions on where to eat. I noticed a review from a few days ago stating they made her cry and that they were showing favoritism and rushing her through her meal. I felt compelled to write a review due to me KNOWING that the statement is just ridiculous. There was so much diversity tonight and we were all treated with the same respect. I purposely sat back and watched their wait staff take care of their customers looking for something. I have been here before and never have I seen the behavior that this other customer is claiming to have experienced. This place is awesome and you need to try it for yourself! Keep serving your customers the way you are, you can’t please everyone but if you take care of your customers they way you did tonight then your business will be open for many...
Read moreBeen here twice before, my wife works in the area and likes the food. Food was good, service was just ok, wait staff not very attentive because the place gets very crowded. Was in the area this past Saturday night, we were trying to catch a movie, so time was limited and needed to go somewhere with no wait. We were 1 block away after leaving the Thirsty Turtle due to a long wait, my wife calls and asks about the wait at Nonna's, she was told no wait for a table for 2. We pull into the parking lot, get out of the car and wife almost gets hit by a lunatic speeding in the lot and parking illegally in the fire zone, turns about to be one of Nonna's delivery drivers. Walk in and the waiting area is mobbed, wall to wall people. We go up and ask for a table, the older lady at the hostess stand tells us 20min, so I ask how in the span of 1 minute it can go from no wait to 20min, she tells me all these people just walked in, unless all these people unloaded from a clown car and all asked for tables for 2 thats not humanly possible, thats how many people were waiting. I called the hostess a liar and she said "thats just how it goes". I can only assume what she meant by that was, if you call we will tell you there is no wait so you come in and then hopefully you stay and wait. We left and went to Godfather's in East Hanover, meal...
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