Red Stripe Bar T1b — Restaurant in Florida

This is definitely not representative of my Jamaican culture or a Jamaican restaurant, if this is what they were going for. First off, the hostess who seated my husband and I had zero customer service skills. We felt as though we were bothering her. We waited about 10 minutes to be seated, which she didn’t even walk us to our table. We then waited another 20 minutes before the waitress came over to let us know she’d be right with us and then and 12 minutes before our orders were taken and 30 minutes after asking twice, we finally got our orders of two Jamaican grilled chicken breast sandwiches which were horrible(not sure why it’s even called that). No flavor and chicken was hard and stringy. The coffee tasted like water. I would never recommend this place to my worst enemy. It’s better to just stop by Starbucks if you want a snack than wasting $30 on disgusting foods. I wish I could have...

Service is very slow. Had to ask to order, ask for my check...in an airport no less where time is of the essence. I ordered the bacon cheese burger. Mediocre at best and barely warm. I get the check and my 16.99 burger was $26. She charged me $3.99 extra for the bacon that the menu said came on the burger. Server says not my fault. I'm only doing my job. I have to charge you for it. I can't make a mistake. The register adds it. I ask for a manager... and wait and wait and wait. I guess she hoped I would just leave. Finally another waitress stops and ask me the problem. I show her the check and says it was entered incorrectly. I hate being the bad guy but train your people and tell them to be nice. They have no incentive since gratuity is added automatically. I was treated as the problem, instead of the mistake. She corrected the issue but not without me...

Stopped here for a quick bite before a flight. Mahi sandwich is extremely underwhelming and small portion for the price you pay.. Also cheap grocery store buns used making it feel like it came out iof somebody's home kitchen? Also a BUNCH of fruit flys observed behind and around bar area which indicates that employees are not properly cleaning the bar. Was offered a sample of a draft beer and before I took a sip noticed a fruit fly in the pour which indicates the fruit flys are up inside the draft spouts too. No way it was in the cup from before because the stack of cups were stacked upside down and she had grabbed a fresh one. Then the very odd 18% gratuity with a message that says you can increase or decrease it? Based on the cleanliness, value, and service I'd believe most will decrease it, at least they give you...