Starbucks — Restaurant in Florida

Went in for some coffee and something small to eat. When I asked for a particular food item, the barista told me all but 2 of the items were frozen and so I could only pick from two. I assume that they are not allowed to sell any of the food being displayed in the glass display case, but it was full of food. This was a little over an hour before the store was supposed to close. How is that okay? My coffee order was great, but that's about it. The wifi is lousy and extremely hard to connect to. The last barista working, the same one that took and completed my order, turned off the music 20 minutes before closing. The floor was also covered with napkins and...

Marissa’s hospitality was outstanding! I noticed her patience shine when the guest in front of us tried making it a bit difficult for Marissa, yet Marissa did not show one bit of frustration, her responses were full of passion for serving the guest and made the guest very pleased. If as guests we could have more patience with those that serve us because they don’t just serve us but those to come. Our patience as guests will reflect towards those who provide us with their service; that we really care about...

Worst customer service at Starbucks!!! There are 2 girls specifically that are extremely RUDE, they are mostly at the cashier(the worst one is always with a hat on and has flower earrings and the other has black and curly hair). I have seen them constantly mistreating the customers. Super super rude, always in a mood. To be honest, I am surprised that none has taken action about this. The level of unprofessionalism is just beyond ridiculous. Someone should fired them before the scare all the...