The Sand Trap Sports Bar & Grill — Restaurant in Florida

I have been coming here every time I travel to Florida. The Thai food is delicious. This most recent trip I was in the area for about two weeks. We ended up dining here 4 times during the 2 weeks! Two things to note- first on our first trip. Our server was a tall young man with a name tag “Tony”. Excellent kid- very efficient, well mannered, and very observant. This kid deserves a medal. Second note, and reason why 4 stars not 5. On our final outing here for this trip to Florida we had a young man as a server wearing a name tag “Anthony” but not the same kid as the other time we went a week before. This young man was almost as attentive and pleasant as “Tony”. This kid Anthony deserves a metal too- great well mannered kid. Nice to see these days. Anyways, the kitchen kept trying to force him to bring out my $25 steak dinner (chef special on American menu) which I have never ordered. Mind you we haven’t even gotten our two appetizers yet at this point. He finally came out and said “they keep making me bring this out so it doesn’t over cook” I get the plate and 80% of the steak is grey and has the consistency of boot leather. Anthony did the right thing by removing this meal from our bill as I refused to eat it. I ordered the steak medium rare. This is NOT a post to bash Sand Trap. WE LOVE SAND TRAP. I just hope someone from the kitchen sees this!! Anthony you did the right thing and thank you for being a great waiter. Can’t wait for our next trip. Overall- EXCELLENT FOOD, EXCELLENT SERVICE, GREAT ATMOSPHERE!!! Go...

I ordered delivery from this place. The menu looked amazing, the prices are also pretty good. But when I got my food I was very disappointed to say the least , the portions are very very small. We ordered three different items, a duck, grilled salmon, and pod Thai. After my dinner I was still very very hungry. The salmon was tiny ( half a palm in size ), the duck was tiny, and I only had 5 shrimps in the pod Thai, I’m pretty sure I did not order from the kids menu. I will never order from this place again.

Updating my review after the owners response:

I am grateful for your response, which means you care about your customers and that is good so I’m going to add an extra star for that.

From what it seems like to me the delivery and the dining is a completely different menu. That was not disclosed to me.

I think if I am ordering a delivery from a restaurant I expect it to be the same quality as if I was dining in, but obviously I wouldn’t want to go and dine in after I received the food with was not a good quality to my preference I totally understand that right now the times are a little different, but from what I’ve experienced in many other restaurants, it didn’t seem to affect their portions or taste, because I have ordered in and dined out in other places and the food portion and quality was good.

I also think there should be a disclosure that since there are some hard times at the moment the quality of the food will be different than everyone else was used to prior to...

My husband and I came here with our son and 9 month old baby girl. The minute we were seated our little girl squealed with excitement (as most babies do when they discover a new surrounding) and the hostess immediately told us we had better keep her quiet so we don't bother the other guests. No problem! We got up and left before we could even be greeted by a server. The Sandtrap won't ever see another penny from our wallet again! As a matter of fact, we take our children out for dinner once a month and have NEVER had a problem. Every time we do, people always approach us and compliment us on how quiet and well behaved our children are. We always dine around 5:30 and never go to high end restaurants. The Sandtrap has a bar surrounded by tv's and gets quite loud, which makes this even more ridiculous. We do respect other people who are dining out and expecting a relaxing dinner. I guess I didn't realize that the owner of The Sandtrap was so cruel and rude. Warning to all parents, if you have children, do not bring them out to this restaurant or you will be treated inappropriately. Even if they are...