Waffle House — Restaurant in Florida

Update: I went back today and they have someone new on the grill and the food was absolutely amazing. My servers was a different lady and she was very sweet. I will just avoid the two particular servers who are still there. They did not talk to me and had a sour look on their face when they saw me. I’m not sure why they’ve decided to dislike us so, but everyone but those two individuals are amazing.

I have been coming to this Waffle House for almost two years since I moved to bluewater. My review is based on my recent visits. Absolutely horrible service some of the worst I have received. The service you get from two servers at this location depends on how much they like you as far as I can tell. They will shout at you from behind the counter instead of walking to where you sit as normal servers do. They did not introduce themeselves, ask anything nice such as how are you/how’s it going/ ect. Just what do you want to order or are you ready to order as one of the first things said to me. No refills were offered until after I had been writing a note to leave for hopefully management to see. As I was packing up my food to leave is when I got offered more water. My water had been empty for most of the time. I shouldn’t have to ask for every single thing. They forgot my jam, my butter, ect. They set things on the table with such attitude. The white lady (did not read her name tag and she never introduced herself) gave us a side of gravy on a dirty plate she had previously taken from us. Absolutely disgusting and rude. She put her hand over the table and opened her fist to put down my butter and jam. Saying here’s your “stuff” giggled and walked away. I could go on, this was my worst experience here. Last time was bad but I am astonished. I will not be coming back, I have never not tipped before. I know servers often depend on tips. At my job I appreciate every single tip. However you can’t be rude, disrespectful, cold, so many words I could put here and still expect a tip. I don’t know if it is laziness, prejudice (this only happens when I come with my girlfriend but we don’t even kiss or anything so I’m not sure they would know that), or just outright bad service. However I watch how they treat other people and they get much better service or at least human decency. I was not even given human decency as service. Sidenote: a man behind the counter said “I’m a man, I don’t do anything unless I get something out of it.” Terrible joke, not a joke actually. Explain how that is funny? I don’t believe this about every man but those with that mentality are scum. Sometimes you’re nice just to be nice. I tipped last time even with terrible service. But this time my meal was ruined, my stomach still hurts, and I’m so disappointed. I will find a way to make my complaints heard. I’ve never had these experiences at Waffle House before. I love Waffle...

To start my experience off to even be acknowledged in this building today was about the hardest thing you will ever do. I was picking up a Togo , which cost me $51 for 2 bacon has brown bowls and 2 egg breakfast . 3 toppings of chili for my bowl, which I'm sure was charged as 3 complete sides of chili. None of the chili sides were even full. And me if the chili's was half open which could have spilt in my car . I did not catch her name , but it was the oriental women. The cook (a female) kept saying I hope I put the write meats on the food. Then after my food was ready I watched it sit on the counter for 20 minutes while they worked on a tables good and delivered it before even trying to hand me my food knowing it was done . She gave me absolutely so itemized receipt at all. The chili tasted like it sat in the pan so long they added water to thin it out so now it's pretty much water with beans . By the time I was able to eat my food it was ice cold . This was the absolute worst experience and I WILL NEVER BE BACK TO THIS LOCATION!!!! And I will be calling corporate because this is...

The past few times I've been to this waffle house has not impressed me. I tried calling in an order a few weeks ago and pick it up and was told rudely I can't order over the phone. Then she hung up on me. I was hungry so we drove there and ordered two hashbrown bowls with two waffles. One waffle, blueberry and the other, chocolate chip. It took a long time for our food to be ready, which I wouldn't mind but there was nobody there. Then when we got all the way home, our waffles were plain and very small. It was obvious that they did not use the correct portion of batter. Our hashbrown bowls were missing cheese and meat, as well. We gave them another chance over the weekend and again, it was not a great experience. Two hashbrown bowls ordered. I wanted half bacon, half sausage. The server said that's $2 extra for bacon. We said ok. When we paid for our meals, she had charged us $8 for bacon. We asked and she said I can't change it and walked away. Rude and I would have said nevermind if I knew bacon was going to be that much extra. I'll be going to the other...