Jamba — Restaurant in Fort Lauderdale

So about a month ago I was in my car, I made a online order but wasn't sure if it went threw on my card, so I went in and just ordered my drink, a few weeks goes by and I noticed in my email that my order did go threw and I was charged. So I didn't call my bank to dispute it I simply thought I'd go in and show the receipt and just get the drink that I paid for and never received. I go there at least three times a week always have been treated very nicely, so I explain the situation to the young man at the register then which he calls over the manager I explain myself to the manager that I wasn't sure if my order actually went through but as I was going through my emails I saw that I actually was charge for it I'm not looking for refined just simply give me the drink that I paid for, his response was did I order it online or use an app, which I said at the time I wasn't sure he then proceeded to talk to me while clapping his hands saying that I needed to know if it was online or the app my response was I don't know but I have the order on my phone can you just look at my phone and maybe you will be able to tell his response was NO VERY RUDELY, then shouted at me we can stand here all day and I'm not going to help you so I said now you are pissing me off then he said he was going to call security on me and I said for what???I'm just trying to get you the person that is in charge to help me, I have never been so mistreated by a manager in my life, I literally hade the order number confirmation time and date the location of the store he would even look at my phone to help me I'm hoping a manager does see this and contact me because the way I was treated I don't think I will ever be going back there and like I said I frequently visited there a few times a week... very unprofessional...

Worst experience. None of the employees that were on the clock could answer the question of if they could sell me a fruit cup with strawberries and blueberries instead of the kids blast so they asked an off the clock employee that was just coming through on her day off and she said they couldn’t because there wasn’t a button for a fruit cup. All this while I’m standing there with my one year who just wanted some fresh fruit and not the yogurt or the frozen drink. All I needed was 10 blueberries and a cut up strawberry. Blows my mind. She also said that the reason they couldn’t do that is if they did it there and I went to a different one, they wouldn’t be able to do it. Well don’t worry not only will I not be going to another one, I won’t ever go to...

After finishing the smoothie I noticed an object in the bottom of the cup. It was a piece of black plastic about 1/2 an inch long. My best guess is it was part of a mixing spoon or blender lid. I also then noticed many tiny pieces of plastic, some the size of a grain of rice some the size of a seed. Obviously some of the plastic was blended up in the smoothie. I have no idea how much plastic I consumed, but I obviously consumed some plastic. I contacted Jamba through an online form and called the store directly to tell them. I called the health department which payed them a visit and filed a BBB complaint. They ignored the BBB and have not reached out to me. Totally...