Big Wok Fort Mill — Restaurant in Fort Mill

This is a rating only on this experience, not an overall. We used to get food here pretty regularly (until Peking Tokyo in TC opened). Food was always good and came out quick. We went in one evening for takeout after a bunch of errands because Chinese is usually quick. Guy tells us 30 min. Okay, we have time to run home and put groceries away. Come back 25 min later, then proceeded to wait ANOTHER 55 MINUTES for our food. Others there that night were waiting over an hour and 15 minutes. They were short staffed and I felt bad for the guy running things as he was trying hard. But he looked at my order three times before I got it. And they shouldn't tell people 30 min - which he did for several after us as well - when you know it's going to be MUCH longer than that (others leaving had told us they had been waiting close to an hour AFTER we placed our order). Our fault for not canceling, I get it. But that was ridiculous. Alnost an hour and a half. Food was just okay, and my wife didn't feel too good after eating it, so she avoided the leftovers. We usually like to give places another chance - everyone has a bad night after all - but we'll be hard pressed to get food from there again. Only reason it's 2 stars instead of one is because the guy out front was really nice, trying hard and helping in the kitchen as well. He also was good about putting on new gloves when he went...

Out of the almost 60$ worth of food i just bought the only part of it my family and I enjoyed was the Lo-mein & even it was super dry! We ordered : Bourbon Chicken with Lo-Mein, Beef & Broccoli with Fried Rice & 2 Egg Rolls.

Let me start by saying i would have gotten more joy setting my 60$ on fire than i did from eating this meal!

The Bourbon chicken tasted like the teriyaki chicken on a stick (wasnt that great at all) lo-mein was dry (but the only thing that actually got eatin) Beef & Broccoli was absolutely DISGUSTING it was Slimy & the vegetables weren’t cooked at all what so ever! I expected to get fried rice as I know I paid extra for it and what i got was white rice with eggs, NO VEGETABLES AT ALL! Also, usually fried rice is got a Brown fried tint to it this was 100% white rice! & both of the egg rolls were hard as a rock!!!

I didn’t want to waste my money at red bowl due to the same exact reason, and I ended up wasting more money than I would’ve spent at Red Bowl… (at least my eggrolls would’ve been on point)

I’m super disappointed!!! this was the second time we’ve given this place a chance and it will definitely be the last time!!!

This food is 100% over price for the quality!!!?

I was truly hoping to be giving them a good review this evening, but as...

Noticed a lot of co-workers going there, so I asked where is it ? Being addicted to Chinese food I couldn't resist. Walked in lady went behind the counter quick to take my order. I asked for the lunch specials and informed her my co-workers told me about the place. She had no interest and said your order please? I ordered sesame chicken and she asked " Drink" and I said " I'm sorry" and she said " drink?". And I asked does it come with the lunch special and she quickly said " no". So I said no just water please. Then I asked could I get the rice fried hard like my favorite spot does and she said no. And I said you can charge me extra I don't like the cheap, dry, old rice taste and like it crispy. She replied "No we don't do that here !" Okay fine and paid and sat down. !st the rice was horrible had no vegetables or onions in it. It was just fried rice with light soy sauce on it. Uggggghhh. I give the food a 2 out of a 10. I told my Fiance and co-workers food s*cked and I will never go there again. Just being honest. Food and customer service needs help and tables were sticky. I got no plasticware, napkins, or sauce. This is my very 1st review in my life,I felt compelled to sign in and tell...