Krystal — Restaurant in Fort Oglethorpe

I still haven't got the food or even moved in the drive through line for at least 10 Minutes! And theres 3 cars that's been in line since I ordered. After coming here for all of my life I would have to say that they're consistently the slowest not only Krystal but fast food place I've ever experienced. AND I ON PURPOSE didn't order the hot wings I like so much because I KNEW it would slow them down🐌 🐢 🐌 🐢 🐌 🐢 🐌 🐢 🐌 🐢 🐌 🐌😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠 After speaking with the young man in the drive-through he sad the manager would only allow them to have only 3 people on this shift and it was 8:30 p.m. that really doesn't make any sense and something needs to be done. There's many bad reviews so you know they're aware of problems. To sum it up in one word, disappointed.(UPDATE) I have only been back once since I left this review but it was tonight when I was there and I was surprisingly shocked because I pulled up and noticed the line was long and thought I would be there a while. I'm happy to say I was probably there from pulling in to pulling out maybe 7-8 mins when it's usually a 20-25 minute wait. There were plenty of staff on hand and moved the cars in and out in a timely manner. So I have bumped the stars up to three and will adjust accordingly as I return. However I do have to throw in that I requested extra pickles for my pregnant wife and there was none :( So it wasn't perfect but definitely an...

This certain building of Krystals has had major problems for years. They have almost Always gotten my order wrong, and it’s not just me that feels this way. But tonight was different, enough to make me finally write a review and complain.

It’s a little after 10pm on a Monday night, not busy at all. After ordering my chics, they tell me it will be a 10 minute wait. Ok I can do 10 mins. But then I order my Krystal burgers and they say it will be a 20 min wait. Now that’s pushing it, but I really want some krystals, so I wait. They finally bring my food out 20 mins later. I check it, and they have messed up multiple things.

I go back through the line and politely let the sweet, pretty cashier Know..... she tells me that her boss wants to see the food that was wrong. (You can’t even return clothes at Walmart right now bc of Covid health hazard keep in mind) so I give back the food. After all this is said and done, I have waited 30 mins on food with no apology from the manager(which I never saw, I’m not sure what he/she was busy doing, the poor cashier had to come out and bring me my food herself while also working the cash register and taking orders)no extra...

Love their fresh cracked "shell eggs" topped with cheese and very light buttery toast. Much better quality, taste, and service than any of their "big boy" competitors like McDonalds, Burger King, Hardee's, Wendy's, Checkers, and Bojangles. This tiny Southern Eatery Chain has the potential to grow outside the region to compete with the "big boys" if only they could dispel their long-standing reputation of discrimination and prejudice. I eat in fast food restaurants 3 meals a day. 365 days a year, in 46 states thus far, and the fast food industry NEEDS a competitor like Krystal that is more customer centric than the others with respect to their products. In addition to the occasional racist employees and managers I see at this chain, I must offer one additional but of feedback. The chilli USED to be good with plenty of meat and means. Now it is nothing more than slimy broth with a half dozen beans and unrecognizable bits of "meat." Plus, the price is outrageous compared to Wendy's. I challenge any Krystal manager to take a large Krystal Chili to Wendy's, order their chilli, and taste each. Compare the price and the quality. Then they will learn...